Business applications

Many companies are faced with management issues such as improving operational efficiency and customer satisfaction. To address these issues, it is important to use the latest technologies to optimise business processes and utilise data. Fujitsu business applications deliver innovative workflows that improve operational speed, employee productivity and the consumer experience.

Capabilities

CRM

Catching customer feedback and implementing a data-driven approach to sales process reform helps transform customer front operations and contributes to business value.

ERP

With over 40 years of experience, this integrated business solution meets the needs of the times. Achieve data-driven management and help transform business processes and organizations. We will contribute to improving efficiency and enhancing competitiveness.

Application development, operation, and modernization

Accelerated development and flexible change to help you modernize your existing systems and drive your business value and digital transformation.

Communication and collaboration

We utilize the cloud infrastructure to realize an efficient communication environment and support work style reform and business problem solving.

ServiceNow

Fujitsu and ServiceNow collaborate to enhance employee and customer experiences. Our comprehensive services optimize your ServiceNow investment, whether it's streamlining processes, transforming customer interactions, or managing the Now Platform. With Fujitsu's trusted reputation and global expertise, we're your partner for lasting organizational change.

SAP

Fujitsu's complete SAP solutions and services offer a comprehensive approach to enhance operational efficiency and streamline processes. By concentrating on your SAP environments and automating operations, we aim to propel your digital transformation. Our goal is to make sure you become a highly efficient, data-driven, intelligent enterprise with the agility to innovate even in challenging economic circumstances.

Featured offerings

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Business and application services

At Fujitsu, we take an innovation-led approach to business application services that makes use of emerging technology and software-as-a-service.

Insights

Cloud resilience 2026: navigating geopolitics, security, and AI in Europe

As European regulatory landscapes shift and AI-driven expectations surge, standing still is no longer a viable cloud strategy. This Fujitsu Uvance ebook, produced in partnership with Meet the Boss, explores how to maintain a robust security posture across multi-cloud environments while addressing the critical risks of platform dependency and sovereignty. Gain insights into application transformation, cloud-native architectures, and the strategic move toward hyper-automation to free your teams for high-value innovation.

Business Applications

Customer stories

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DELTA Fiber - A true partnership for creative solutions

Despite DELTA Fiber and its vendors using ServiceNow for ticketing, there was no out-of-the-box way to connect them. DELTA Fiber sought Fujitsu’s expertise in designing an application program interface (API) solution that could expand ServiceNow capabilities and automate ticket sharing.

EagleBurgmann Japan Co., Ltd. - Enables migration and consolidation in a short timeframe

As EagleBurgmann aims to build a DX system with ERP CRM, and PLM at its core in the future, the BLUEFIELD™ approach was used to lead the conversion from SAP ECC to SAP S/4HANA as a first step in a short amount of time.
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