Business applications

Many companies are faced with management issues such as improving operational efficiency and customer satisfaction. To address these issues, it is important to use the latest technologies to optimize business processes and utilize data. Fujitsu business applications deliver innovative workflows that improve operational speed, employee productivity and the consumer experience.

Capabilities

CRM

Catching customer feedback and implementing a data-driven approach to sales process reform helps transform customer front operations and contributes to business value.

ERP

With over 40 years of experience, this integrated business solution meets the needs of the times. Achieve data-driven management and help transform business processes and organizations. We will contribute to improving efficiency and enhancing competitiveness.

Application development, operation, and modernization

Accelerated development and flexible change to help you modernize your existing systems and drive your business value and digital transformation.

Communication and collaboration

We utilize the cloud infrastructure to realize an efficient communication environment and support work style reform and business problem solving.

ServiceNow

Fujitsu and ServiceNow collaborate to enhance employee and customer experiences. Our comprehensive services optimize your ServiceNow investment, whether it's streamlining processes, transforming customer interactions, or managing the Now Platform. With Fujitsu's trusted reputation and global expertise, we're your partner for lasting organizational change.

SAP

Fujitsu's complete SAP solutions and services offer a comprehensive approach to enhance operational efficiency and streamline processes. By concentrating on your SAP environments and automating operations, we aim to propel your digital transformation. Our goal is to make sure you become a highly efficient, data-driven, intelligent enterprise with the agility to innovate even in challenging economic circumstances.

Featured offerings

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Business and application services

At Fujitsu, we take an innovation-led approach to business application services that makes use of emerging technology and software-as-a-service.

Know more about our business and application services

Insights

The new approach to composable ERP that can save hundreds of thousands of dollars

The manufacturing digital landscape has experienced significant change over the past few years. We have moved into the era of composable ERP and we're starting to see significant benefits.

Read the new approach to composable ERP

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System overload: See how Fujitsu streamlined operations by integrating 4,000 internal IT systems

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Three covert roadblocks to achieving agility in manufacturing

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Agile manufacturing: the leadership viewpoint

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Key focus areas achieving a sustainable world

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Customer stories

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DELTA Fiber - A true partnership for creative solutions

Despite DELTA Fiber and its vendors using ServiceNow for ticketing, there was no out-of-the-box way to connect them. DELTA Fiber sought Fujitsu’s expertise in designing an application program interface (API) solution that could expand ServiceNow capabilities and automate ticket sharing.

Read the DELTA Fiber story

EagleBurgmann Japan Co., Ltd. - Enables migration and consolidation in a short timeframe

As EagleBurgmann aims to build a DX system with ERP CRM, and PLM at its core in the future, the BLUEFIELD™ approach was used to lead the conversion from SAP ECC to SAP S/4HANA as a first step in a short amount of time.

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Vector Limited - Automated service desk ups efficiency

Energy solutions business Vector chose Fujitsu to help migrate its outsourced IT Service Management (ITSM) solution to ServiceNow® ITSM to improve IT services. As a result, its phone-based support was moved online and provides Vector with the ability to gain data insights.

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ESA - Evaluating SAP systems

To ensure that its SAP systems maintained optimal performance even during seasonal load peaks, the ESA purchasing organization had its entire SAP landscape evaluated over a period of several months using the SAP SystemInspection Service from Fujitsu–with outstanding results.

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