Self-checkout

Self-checkout retail solutions - speed and convenience in-store

Self-service checkout is now a consumer expectation in most retail environments. U-Scan has had a leading role in the evolution and innovation of Self-Checkout for more than 20 years and counting.

U-Scan is a modern and flexible software platform that operates on both Fujitsu and third party Self-Checkout environments.

The functionality delivers improvements in performance, supportability, and operational efficiency of your self-service channel. Our software provides the ideal platform to support the introduction of future developments in AI and machine vision to ensure that your self-service channels remain at the forefront of Self-Checkout innovation.

You are in good company when selecting U-Scan with over 40 leading retailers worldwide entrusting Fujitsu to run their Self-Checkout operations.

Integrated and tested with over 30 leading Point of Sale retail systems U-Scan offers a modern software platform with a proven heritage that will deliver increased value from your investment in Self-Checkout.

Whether you are looking to replace your out dated and out of support self-service software with a modern and supported platform or you are considering trading up your Self-Checkout systems, take a look at U-Scan that delivers improved performance and flexibility at a lower cost.

Intervention Reduction

Fujitsu SCO is evolving to meet customer needs in this version of U-Scan by employing several strategies to reduce the number of unnecessary interventions. Fujitsu is implementing a long-term intervention reduction strategy, but in this release we have taken the following first step. Simply enabling the existing “Remove Bags” feature in conjunction with applying a recent Shekel bag scale firmware upgrade can reduce weight security interventions by up to 40%.

Friendly Checkout

Fujitsu is making self-checkout friendlier through the addition of the following features:

Themes - to personalize the shopping experience, retailers can implement optional themes on the U-Scan Start, Thank You, and Closed screens. A theme is a collection of design-related elements that work in harmony to promote a theme such as a season, a holiday period, or special events and promotions. Fujitsu has created a collection of preset themes tailored to specific occasions, including Spring, Summer, Winter, Valentine’s Day, Thanksgiving, and Halloween. Retailers can also use the tools we provide to create their own customized themes that will meet their specific needs.

Customer Personalization - the main U-Scan purchasing screen contains a slider tab control located at the bottom of the screen that will allow shoppers to set preferences for default language, bagging options, and volume control that will be tied to their loyalty account.

Donate - allow your customers to make a charitable donation while they’re making their self-checkout payment.

Swipe to Scroll – this usability feature brings the familiar ‘swipe to scroll’ action from the realm of smartphones into the self-checkout space. If more items are purchased than can be displayed in the virtual receipt, or when more categories of non-barcoded items exist than can be displayed on a single screen, the customer can touch and swipe down in this panel to reveal the items that don’t fit.

Retail Wearable – our retail wearable solution represents a lower cost, more efficient way to manage customers on the go. Integrated with U-Scan and Fujitsu Fresco, our wearable devices keep associates’ hands free to prepare food or do other tasks while monitoring checkouts. This new generation of smaller wearable devices, adapted by Fujitsu for retail use, makes it easy to keep your staff in touch with management and with customers who need help.

Additional enhancements

More enhancements have been added to this release, to improve installation, security policies, order flow when the customer has their own bags or if the Customer Station printer goes offline. Weight security is made more flexible by the ability to set weight security thresholds for entire categories and subcategories of items rather than solely for individual items.

A man at a self-checkout machine, processing his grocery items in a supermarket.

Fujitsu Impulse support

U-Scan has added support for the new Fujitsu ImpulseTM product. The Fujitsu ImpulseTM is a self-service unit designed expressly for the convenience environment. Its small size allows it to fit snugly into the convenience environment, leaving as much room as possible for merchandise.

Customer stories

B&Q Limited

In preparation for introducing more sustainable energy sources to its stores, B&Q worked with Fujitsu, leveraging its expertise in sustainability initiatives and data analysis, to optimise its energy usage.
A warehouse with many buckets of paint.

Reitan Convenience Sweden

Advanced store operation services, with central and local application management and development, real time data transfer, and the end-to-end ownership and project Management of store IT.
 A woman stands at a retail counter

Mini Woolies

Woolworths and Fujitsu have supported the educational experiences of over 5000 young people with disabilities. The Mini Woolies program has now reached the milestone of over 50 sites, providing hands-on learning experiences to school and post school environments.

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