Infrastructure reliability & support
Maintain reliable, secure and high-performing infrastructure with proactive support.
Organizations need infrastructure environments that remain reliable, secure and responsive as business demands change. Fujitsu helps customers maintain availability, improve user support and optimize operational performance through proactive monitoring, service desk capabilities, maintenance services and lifecycle management. This supports stronger resilience, better productivity and more efficient hybrid IT operations.
Featured offerings
Hybrid IT Managed Services
Fujitsu's Hybrid IT Managed Services consolidates knowledge based on years of experience and cutting-edge technologies such as advanced AI, enabling low-cost, high-quality operations through advanced operational methods.
Hardware and Software Maintenance
By providing one-stop services compatible with multiple vendors and enhancing maintenance management such as automated vulnerability detection and response, we support the operation and maintenance of stable IT infrastructure environments from both hardware and software perspectives.
Offering details
Improve User Support Experience
Provide users with consistent, responsive support through centralized service desk capabilities. Customers can improve request handling, reduce support friction and strengthen employee productivity.
Detect and Resolve Issues Faster
Improve visibility into infrastructure health through proactive monitoring and incident response. Faster detection and resolution help reduce downtime and maintain business continuity.
Optimize Hybrid Cloud Operations
Manage cloud and hybrid IT environments with greater consistency, automation and control. Customers can improve reliability, governance and operational efficiency while reducing manual effort.
Extend Infrastructure Reliability
Keep critical hardware and software environments supported throughout the lifecycle. Maintenance and multivendor support help reduce risk, improve availability and protect technology investments.
Simplify Workplace Management
Manage workplace devices and user environments from operation through refresh and retirement. Customers can reduce complexity while improving security, consistency and user experience.
Strengthen Operational Resilience
Improve operational maturity through consulting, vulnerability management and continuous improvement. Customers can strengthen governance, reduce risk and build more resilient infrastructure operations.
Customer stories
Fujitsu as a core partner in giving City of Helsinki the solid digital foundations development of new services to effortlessly anticipate and meet the particular needs of the residents.
Related services
It-infrastruktuurin käyttöönotto ja siirtymät
Konsolidoimme, vakioimme, automatisoimme ja modernisoimme it-ympäristöjä hyödyntäen pilvipalveluja ja automaatiota. Toteutamme siirtymät turvallisesti ja hallitusti, minimoimme riskit sekä varmistamme liiketoiminnan jatkuvuuden koko teknologian elinkaaren ajan.
Suunnittelemme liiketoimintasi tarpeisiin sopivat pilviratkaisut yhdistämällä julkiset pilvipalvelut ja paikalliset it-ympäristöt tarkoituksenmukaiseksi kokonaisuudeksi. Tuemme infrastruktuurisi kehittämistä ja hallintaa riippumatta valitusta alustasta tai teknologiasta.
