Guidance

Who is responsible for data processing?

Fujitsu Technology Solutions AG
Althardstrasse 80
CH-8105 Regensdorf
Schweiz
Telefon: +41 58 258-8000

Which personal data do we process?

The term "personal data" refers to personal data as defined in Art. 4 No. 1 GDPR. This is all information that relates to a person (a natural person) and with which this person can be identified directly or indirectly.

The following applies to all persons in contact with us, in particular contact persons of our customers, suppliers and business partners: The decisive purpose of collecting, processing and using personal data is the business purpose of Fujitsu.

Purpose of the collection, processing or use of data: Business purpose

In addition to contact data such as name, address, telephone number and e-mail address, we generally process information such as bank details and payment details as well as any other personal and professional details that may be relevant to the provision of the service, within the framework of our general business activities and for the purpose of providing the service based thereon. In many cases it is not possible or proportionate in the context of our activities to work with anonymised or pseudonymised data. We are also obliged by law to process certain personal data relating to a person, e.g. to implement obligations under the Money Laundering Act. In the following, we will gladly provide you with more specific information on our various activities.

The objectives and as such the business purpose of Fujitsu are

(i) To develop, produce and distribute computers and software as well as
(ii) To provide all services connected with computers and software, which are developed, produced or distributed by the Company or third parties.
Fujitsu shall carry on all or any business and shall take all or any measures, which are directly or indirectly beneficial for its objectives. The business purpose is guiding for the collection, processing and use of any personal data by Fujitsu, in close cooperation with its development, manufacturing, distribution and service partners.

The support of international customers , suppliers and business partner is ensured by the global sales and service organizations of Fujitsu as well as by the ultimate parent company Fujitsu Ltd, Japan

Any data collection, processing and use of personal data takes place on the basis of legal regulations or in order to fulfil the purposes specified above

The collection, processing and use of personal data takes place on the basis of legal provisions or to fulfil the above-mentioned purposes.

Warranty-Services

We use the contact data, such as contact person, telephone number / mobile phone number / e-mail address for customer support, i.e. in particular to advise and answer your questions and to resolve service incidents.

The following partner participate in the provision of warranty services:

Marketing activities/use of addresses and e-mail addresses for commercial communication

Direct marketing for new or further offers from Fujitsu by sending flyers or special offers by post is based on Art. 6 para. 1 sentence 1 lit. f GDPR.

Direct marketing as part of an e-mail newsletter is based on consent (Art. 6 para. 1 sentence 1 lit. a GDPR, § 7 para. 2 no. 3 German Unfair Competition Act ( UWG)) or for existing customers is based on Art. 6 para. 1 sentence 1 lit. f GDPR in conjunction with § 7 para. 3 UWG. In addition, we refer to the following comments on the use and retrieval of information in connection with a social media environment.

If business cards are handed over to us, we store the contact data of the business card owners and use this data within the framework of the legally permissible possibilities for marketing purposes. You can, of course, withdraw your marketing consent by notification to Fujitsu at any time. For further information, please see below under "Your rights".

Skype Federation

The communication contact data of all employees of the company are available to Fujitsu employees throughout Fujitsu and thus also in third countries. In addition, Fujitsu offers partners the opportunity to contact Fujitsu via Skype Federation. Fujitsu employees are free to block the visibility of their contact and presence data.

Legal basis for the processing of personal data by Fujitsu

In general Fujitsu derives the legal basis for its data processing from Article 6 GDPR. In particular, these are the following principles in accordance with Fujitsu's business purpose

In its systems and processes Fujitsu mostly uses the following categories of data or data:

Recipients or categories of recipients to whom the data might be disclosed:

Public authorities, where legally required, service providers and suppliers in the context of order data processing or on the basis of legitimate interest.