Frictionless Employee Experience
A workplace that moves with the business and its people
The best work happens in moments of focus when tools respond instantly, systems connect seamlessly, and support is always available. Sustaining those moments takes more than reliable, efficient systems. It takes a workplace designed to remove friction and help people stay productive. But what does a workplace designed for the future of work look like?
A modern digital workplace can remove everyday friction, giving employees the support they need, when they need it. It also needs to be designed for AI-enabled ways of working, supporting how employees work today while evolving with their needs.
Offerings
Imagine an agentic workplace where people, agents and devices work together to protect the flow of work. AI agents orchestrate support while self-managing devices securely configure, maintain and repair themselves, allowing employees to work intuitively and IT to support them proactively.
Offering details
Designed around how people work to remove everyday friction and protect the flow of work, helping employees stay productive.
With powerful tooling now at their fingertips, employees can work more intuitively than ever.
Recognised as a Leader in Digital Workplace Services
Leader
• IDC MarketScape for Worldwide Digital Workplace Services 2024
• IDC MarketScape: European Human Digital Workplace Services 2025
Challenger
Gartner Magic Quadrant for Outsourced Digital Workplace Services 2025
Leader
• ISG Provider Lens™ Future of Work Services 2025
• Leader in 6 quadrants in the UK, Leader in 5 quadrants in Australia
Disruptor
Avasant Digital Workplace Services 2025 RadarView™
Customer stories
Financial institution Westpac transformed its digital workplace with an end-to-end digital workspace service and Office 365 support, enabling over 5,000 employees to work remotely. A new VPN-based network architecture was deployed in two weeks, restoring productivity and ensuring business continuity.
Teijin, a leading Japanese company in the textile industry, has adopted Fujitsu’s ‘Career Development’ service to support the development of talent essential for driving digital transformation. Fujitsu provides tailored consultations and practical training to 20,000 employees to help Teijin realize its long-term vision of becoming a company that supports the society of the future.
