Global Privacy Policy

Fujitsu and data privacy

Fujitsu Limited and its subsidiaries ("Fujitsu") are committed to protecting and respecting your privacy. This Global Privacy Policy is issued on behalf of the Fujitsu group so when we mention “Fujitsu”, "we", "us" or "our" in this privacy policy, we are referring to the relevant company in the Fujitsu group responsible for processing your data. Please see the contact us page below for country specific information.

This privacy policy sets out how Fujitsu will process any personal information that we may collect about you as a visitor to our website, premises or events, or as one of our customers or potential customers, suppliers or potential suppliers, shareholders, or other business partners or in any other cases where we specifically state that this policy will apply.

This privacy policy also sets out how we protect your privacy and your rights in respect of our use of your personal information.

Fujitsu may have a privacy policy or statement specific to particular local laws, products, services, events or collaborations in which case such policy or statement shall supplement, and where there is a conflict supersede, this privacy policy.

Personal Information we collect

We may collect and process the following personal information about you:

Personal information that you give us: This is information about you that you give to us by filling in forms on our website (or other forms that we ask you to complete), giving us a business card (or similar) or corresponding with us by telephone, post, email or otherwise. It may include but is not limited to, your name, address, email address and telephone number; information about your business relationship with Fujitsu; your opinions or comments on a matter; and/or information about your professional role, background and interests.
Personal information that our website and other systems collect about you:
- If you visit our website it will automatically collect some information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and some other information such as the pages on our site that you visit. This is used to monitor the performance of the website and improve the experience of visitors to the website. Our website may also download "cookies" to your device – this is described in our separate cookie policy. As described further in the cookie policy, you can change the way in which we use cookies by changing your cookie preferences.
  Cookie Policy
- If you interact with us through social media services, we may be able to access certain information about such interaction, such as whether you have interacted with us through multiple social networks. We make reasonable efforts to ensure that the social media providers have permission from you to allow us to access certain information about you. Please note that we are not responsible for the manner in which social media service providers handle your personal information that they may collect from you, as this is their responsibility. For instance, our website may use plugins of social media networks such as X (formerly known as Twitter), Facebook, and LinkedIn or the other social media network’s plugins in particular countries or regions. If you use one of these plugins, these plugins are able to establish a direct connection between your browser and the sites of the respective social media networks. As this transfer takes place directly between your browser and the respective network, Fujitsu does not have any access, knowledge or control over any data sent or the use of this data within the respective social media networks. If you make use of a social media network and make content available to such networks, this is not covered by this privacy policy. Instead, the terms of use and privacy policies of the respective operators of those social media networks shall apply to any such content. We encourage you to read the privacy policies and terms and conditions of your social media service providers to understand how they handle your personal information.
- We may make web-based platforms available to our partners, customers and suppliers and such platforms may collect your personal information if you use such platforms. This privacy policy applies to such personal information collected during the registration process and/or during the use of such platforms.
- If you exchange emails, telephone conversations or other electronic communications with our employees and other staff members, we may record details of those conversations, sometimes including their content.
- Some of our premises have closed circuit TV (CCTV) systems and other security and access management systems which may record you and certain information about your visit if you visit our premises or Fujitsu controlled sites, for security and safety purposes.
Other information: We may also collect some information from other sources. For example:
- If we have a business relationship with the organisation that you represent, your colleagues or other business contacts may give us information about you such as your contact details or details of your role and interactions with us.
- We sometimes collect information from third party data providers or publicly available sources for anti-money-laundering, export control, credit rating background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations.
- If Fujitsu acquires or merges with another company, we will process your personal information that is provided to us by the company that Fujitsu has acquired or merged with, subject to applicable local laws.
- Our website may contain links to websites of third parties who are not affiliated to Fujitsu. If you access such third party websites by clicking on such links, we are not responsible for the way in which such third parties process your personal information that they collect.
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Sensitive Information

We request that you do not send or share with us any sensitive personal information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, genetics, or biometric data, criminal background or trade union membership or any other personal information that may be considered sensitive).

There may be limited situations where we do request strictly necessary sensitive personal information from you, for example when we are undertaking due diligence and compliance checks on a supplier. We will only process sensitive personal information where we have a lawful basis to do so and in accordance with this privacy policy.

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Use of your personal information

We may collect, store and use your personal information for the following purposes:

to operate, manage, develop and promote our business (including our products, services and events) and, in particular, our relationship with the organisation you represent (if any) and related transactions including, for example:
- marketing purposes (when we have a lawful right (for example consent or legitimate interest) to send you communications which is relevant and of use to you);
- to customise your experience with Fujitsu when you visit our websites, remembering your preferences, or showing you more relevant advertisements, subject to applicable law;
- warranty, maintenance and support processes;
- product compliance processes;
- accounting and billing / payment purposes (including to offer financing solutions to customers, together with our finance partners);
- to operate, administer and improve our website, premises, services and other aspects of the way in which we conduct our operations;
- to offer you the services of our online shops based on the terms and conditions of the dedicated web-shop;
- to provide you with services or information that you may have requested;
- to keep you informed and updated on relevant products or services you may be interested in;
- to enable you to take part in our online assessments and/or surveys;
- to manage and maintain the relationship with investors, customers, partners and any other third parties;
- to manage and operate events and/or demonstrations of our actual or potential products and services; and
- to perform our contract with you or your company;
to protect our business from fraud, money-laundering, breach of confidence, security threats, theft of proprietary materials and other financial or business crimes;
to comply with our legal and regulatory obligations;
to bring and defend legal claims and assert legal rights; and
if the purpose is directly connected with an assigned purpose previously made known to you.

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We may from time to time review your personal information held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable law, these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as described below. Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for the purposes listed in this privacy policy.

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Disclosure and international transfer of your personal information

We may disclose your personal information, where reasonably necessary for the various purposes set out above:

to other members of the Fujitsu group of companies;
to your colleagues within the organisation that you represent;
to service providers who host our web services or other information technology systems or otherwise hold or process your information on our behalf, under conditions of confidentiality and security required by law;
to business partners, channel partners, service partners, agents, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
to our professional advisors (including but not limited to accountants, lawyers or auditors);
to a person who takes over our business and assets, or relevant parts of them; or
in exceptional circumstances:
- to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory; or
- where we are required by law to disclose.

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These disclosures may involve the transfer and processing of your personal information to other countries or jurisdictions. In those cases, where we transfer your personal information to other members of the Fujitsu group, third parties or our service providers, we will ensure that our arrangements with them are governed by relevant legal mechanisms and safeguards including data transfer agreements, designed to ensure that your personal information is protected.

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Our data security and retention policies

The security, integrity and confidentiality of your personal information is extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your personal information from unauthorized access, disclosure, use and modification. We regularly review our security procedures to consider appropriate new technology and methods to protect information we hold.

We will delete your personal information when we no longer need such personal information, for instance where:

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it is no longer necessary for us to retain your personal information to fulfil the purposes for which we had collected it;
we believe that your personal information that we hold is inaccurate; or
in certain cases where you have informed us that you no longer consent to our processing of your personal information.

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Sometimes, however:

there are legal or regulatory requirements which may require us to retain your personal information for a specified period, and in such cases we will retain your personal information for such specified period; and
we may need to retain your personal information for certain longer periods for product liability purposes or in relation to legal disputes, and in such cases we will retain it for such longer periods to the extent required.

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Note that we may retain some limited information about you even when we know that you have left the organisation that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, representing a different organisation.

Your rights

You have the following rights (subject to applicable local laws) in relation to the personal information that we hold about you:

Right to access and information: to access your personal information, and some related information, under relevant data protection law;
Right to rectification: to require any inaccurate personal information to be corrected or deleted;
Right to object: to object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances;
Right to erasure: to require us to delete your personal information in certain circumstances;
Right to restrict: to require us to restrict or block the processing of your personal information in certain circumstances (when processing is restricted, we can still store your personal information, but may not use it further);
Right to portability: to obtain from us your personal information, in a structured, commonly used and machine-readable format in certain circumstances. Further, you may have the right to require us to transmit your personal information directly to another person (for instance a new provider) where it is technically feasible to do so;
Right to withdraw consent: where we are processing your personal information based on your consent to such processing, to withdraw your consent at any time; and
Right to lodge a complaint: lodge a complaint about Fujitsu’s privacy practices to your local supervisory authority in your country.

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Further information and advice about your rights can be obtained from the data protection regulator in your country.

If you wish to exercise any of these rights (subject to applicable local laws), or ask any questions or share any concerns related to this privacy policy or Fujitsu’s privacy practices, please use the details in the “Contact Us” section below.

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Personal Information of Children and/or vulnerable individuals

Fujitsu respects the privacy of children (and/or vulnerable individuals) and does not knowingly collect, use or disclose personal information of children (as defined under local law) or vulnerable individuals without verifiable consent from a parent or guardian.

If Fujitsu becomes aware that the information submitted to or collected by Fujitsu is personal information of children without first receiving verifiable consent from a parent or guardian, Fujitsu will take prompt steps to delete such personal information.

If a parent or guardian wishes to raise a concern regarding personal information pertaining to a child, please use the details in the “Contact Us” section below.

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Automation and Tracking

We may use technology which tracks your use of our website and your interactions with us and which helps us to build a profile of your preferred products and information requests, where we are authorised to do so. If we do　this, what this means for you is that you are more likely to receive offers and information that are tailored to your specific preferences, based on your previous profile activity.

If we use automated decision making in respect of any specific service or product and such automated decision making produces legal effects concerning data subjects or similarly significantly affects them, we will provide information required by applicable laws in respect of such automated decision making.

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Contact us

If you have any questions, requests or complaints about our processing of your personal information, please contact us. You can also lodge a complaint about our processing of your personal information with the body regulating data protection in your country.

Details of how to contact us are set out in the below table by region.

Changes to this policy

This privacy policy is valid from the time of its publication on the Fujitsu websites, and all previous versions of this privacy policy become invalid as of such time. Any changes we make to this privacy policy in the future will be posted to our website and also available if you contact us by using the details in the Contact Us section below. Please check back frequently to see any changes.

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Country specific terms

In addition to the above global privacy policy, the following country specific terms will also apply if you are located in one of the following countries (regardless of whether the processing takes place in such countries or not).

Japan
US
Canada
Australia
China

India
Indonesia
Korea
Malaysia
New Zealand

Philippines
Singapore
Thailand
Vietnam
Europe (including UK)

Japan

In case Fujitsu Limited and its Japanese subsidiaries collect, use or transfer any personal information within Japan, their respective policies shall be applied. For your convenience, the policy of Fujitsu Limited can be found at the following links.

https://global.fujitsu/ja-jp/terms/privacy

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US

If you are located in California, for more information on how we process your personal information please see here:

CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf (fujitsu.com)

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Canada

Transfers of Personal Information (including transfers of Personal Information for processing by third parties within or outside of Canada) will occur only in accordance with applicable data protection laws. We will use contractual and other means to provide a comparable or adequate level of protection for all such Personal Information in accordance with applicable data protection laws.

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Australia

Our processing of personal information in Australia is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are committed to complying with all relevant provisions of this legislation.

Notifiable Data Breached

We have established procedures to identify, assess, and respond to eligible data breaches. These procedures include:

Prompt investigation of suspected breaches.
Notification to affected individuals within a reasonable timeframe, as required by law.
Reporting to the Office of the Australian Information Commissioner (OAIC) as mandated.

Additional Rights Under the Australian Policy

Individuals located in Australia have the following additional rights regarding their personal information held by us, including:

Right to Correction: You have the right to request correction of inaccurate, incomplete, or misleading personal information. This includes the right to update your personal information to reflect your gender identity as part of gender affirmation or transition. We will assess your request and take reasonable steps to correct any inaccuracies.
Complaint Resolution: If you have a complaint about how we handle your personal information, please contact our Privacy Officer. We will acknowledge your complaint within 14 days and endeavour to resolve it promptly. If you remain dissatisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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For any questions or concerns regarding our privacy practices in Australia, please contact us using the information provided in the “Contact us” section below.

China

Legal Basis of Personal Information Processing

Under the Personal Information Protection Law (PIPL) and other data protection laws and regulations in China, we will process your personal information based on your consent unless your personal information is:

necessary to conclude or perform a contract in which you are a party;
necessary for us to comply with legal obligations;
necessary to respond to public health emergencies;
necessary to protect individuals’ life, health, and property safety;
reasonably processed in news reporting and public opinion oversight for public interests; and
publicly available because of your voluntary disclosure or a legal requirement and reasonably processed.

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Consent Management

If we process your personal information that requires separate consent specified by laws or regulations, or for other purposes not described in this privacy policy, we will inform you in a reasonable manner and obtain your consent before processing.

You may withdraw your consent to us for not processing your personal information. Upon your request, we will delete your personal information and cease to process unless otherwise specified by laws and regulations. Please also note that if you withdraw your consent, the withdrawal itself does not affect the validity of the processing of personal information that we have already conducted based on the consent you previously gave.

If you wish to make such requests, please contact us using the information provided in the “Contact us” section.

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Sensitive Personal Information

Sensitive personal information is personal information that may materially impact your rights and interests if breached or unlawfully used, including but not limited to financial accounts, national identification numbers, health-related information, or any personal information of minors under the age of fourteen.

If we would like to process any of your sensitive personal information, we will obtain your consent or fulfil exempted circumstances under laws and regulations, informing you of the necessity of processing your sensitive personal information and its impact on your rights and interests. We will only process your sensitive personal information when there is a specific purpose and sufficient necessity with strict protection safeguards.

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Disclosure and Sharing of Personal Information

In principle, we will only disclose or share your personal information where reasonably necessary for the purposes set out within the global privacy policy.

If disclosure or sharing of your personal information is necessary, we will inform you of the purpose of disclosure or sharing, the type of personal information involved, information of the personal information recipient(s), and the method of personal information processing before the disclosure or sharing. Disclosure or sharing will only be initiated after obtaining your consent unless otherwise specified by laws and regulations. If the disclosure or sharing circumstances change, we will inform you and re-obtain your separate consent.

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Cross-border Data Transfer

If we transfer your personal information to any overseas third parties outside of China, we will inform you of the purpose of the transfer, the type of personal information involved, information of the overseas recipient(s), and the method of processing before the transfer. The transfer will be initiated after obtaining your consent unless otherwise specified by laws and regulations, and we will ensure our arrangement complies with the cross-border data transfer legal mechanisms to protect your personal information.

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Personal Information of Children

In the case of collecting children’s (under the age of 18) personal information with parental consent, we will only process such information in the circumstances as permitted by laws and regulations, with the explicit consent of parents or guardians, or with the need to protect children. If we find that we have collected children’s personal information without prior verifiable parental consent, the data will be deleted as soon as possible.

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India

Sharing of personal information without your consent:

The information shared by you including your sensitive personal information can be shared without obtaining your prior consent, with Government agencies mandated under the law to obtain personal information including sensitive personal information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.

Any personal information or sensitive personal information may be disclosed to any third-party by an order under the law for the time being in force.

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Transfer of personal information:

We may transfer your personal information including your sensitive personal information to any other body corporate or a person located in India or outside India, that ensures the same level of data protection that is adhered to by them as provided under the local law and regulations.

Such transfer may only take place if it is necessary for the performance of the lawful contract between the body corporate or any person on its behalf and provider of information or where you have consented to such transfer.

Provided, that we shall not be responsible for the authenticity of the personal information or sensitive personal information supplied by you or provider of information to us or any other person acting on behalf of us.

Where we have requested your sensitive personal information for the purpose of providing specific services or goods and you have withdrawn your consent to the such processing of such sensitive personal information, we may discontinue to provide you the specific services or goods further for which the information was sought.

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Your duty as provider of information:

You shall comply with all applicable laws for the time being in force while exercising rights under the provisions of local laws or this privacy policy.
You shall ensure not to impersonate another person while providing personal information including sensitive personal information for a specified purpose.
You shall not suppress any material information while providing personal information including sensitive personal information for any document, unique identifier, proof of identity or proof of address.
You shall only furnish such information as is verifiably authentic while exercising the right to correction or erasure.

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Your additional rights:

You have the right to grievance redressal in relation to your complaint about our performance of obligations under this privacy policy.
You have the right to nominate any other individual, who shall exercise the rights given under this privacy policy on your behalf in the event of death or incapacity.
You have the right to obtain a summary of personal information which is being processed and the processing activities undertaken with respect to such personal data.
You have the right to know the details of recipients with whom your personal information has been shared.

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Indonesia

Rights of Personal Data Subjects

If you are subject to Indonesian law, you possess the following rights in addition to those mentioned above:

to obtain information about identity, legal basis, purpose of requesting and using personal data, and accountability of the party requesting personal data.
to withdraw your consent given to us for processing your personal data. We will cease processing your personal data within 3 × 24 hours.

Please be aware that your rights may be subject to exceptions, particularly concerning specific interests such as national defence and security, law enforcement, public interest, supervision of financial sectors, statistics, and scientific research according to the relevant personal data protection law and regulations in Indonesia.

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Data Transfers

We are committed to implementing the necessary safeguards and measures to protect your personal data in accordance with personal data protection laws and regulations during international transfers. If these criteria are not met, your prior consent is required.

Retention of Personal Data

Your personal data stored on our website and other systems will be retained for a minimum period of 5 years, unless specific laws and regulations dictate a different retention period.

Notification Procedures in the Event of a Personal Data Breach

In the event of a failure to protect your personal data resulting in a breach, we will provide you with written notification within 3 × 24 hours. The notification will include the following details:

The personal data that has been disclosed;
The time and manner, in which your personal data was disclosed;
The efforts we are undertaking to address and recover from the data breach.

Applicability to Job Applicants

This Privacy Policy applies to job applicants in Indonesia, in addition to individuals already covered, such as website visitors, customers, suppliers, shareholders, and business partners. During the recruitment process, we collect, use, store, and process personal information you provide through our application platform, email, or other channels. This information is used for the purpose of evaluating your application, conducting background checks (where legally permissible), and managing the recruitment process.

By submitting your application, you consent to the processing of your personal data for such purposes, as well as any additional purposes outlined in this Privacy Policy. You also authorize us to request and obtain relevant information from third parties, such as previous employers and educational institutions, to verify your qualifications, with those parties released from liability. Your data will be retained only as long as necessary to fulfil these purposes or as required by law.

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Korea

In case Fujitsu Korea Limited and its Korean subsidiaries collect, use or transfer any personal information within South Korea, their respective policies shall be applied. For your convenience, the policy of Fujitsu Korea Limited can be found at the following links.

https://global.fujitsu/ko-kr/terms/privacy

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Malaysia

Consent

When you access our website, request information or sign up for our products and/or services or when you enter into any commercial transactions with us, you may be required to provide us with your personal information. In doing so, you consent to the use or processing of your personal information by us in accordance with this privacy policy.

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Withdrawal of Consent

If you wish to withdraw consent, you should give us reasonable advance notice. We will advise you of the likely consequences of your withdrawal of consent (e.g., we may not be able to continue providing you with the product and/or services or keep you informed with the new offering launches).

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Transferring of Personal Information

It is deemed that you consent and agree to Fujitsu transferring your personal information outside of Malaysia for any of the purposes as listed under the section “Disclosure and international transfer of your personal information” above.

Exercising Your Rights to Access Information

You may write in to us to request access to your personal information. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document. We will respond to your request as soon as possible, or within 21 days from the date we receive your request. If we are unable to do so within the 21 days, we will let you know and give you an estimate of how much longer we require. We may also charge you a reasonable fee for the cost involved in processing your access request.

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New Zealand

Fujitsu will only transfer personal information to another organisation outside New Zealand if the receiving organisation will adequately protect the information or is subject to privacy laws that, overall, provide comparable safeguards to the New Zealand Privacy Act 2020 or with your permission. Fujitsu New Zealand’s principal address is Level 3, 40 Bowen Street, Wellington, 6011, New Zealand.

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Philippines

You have the following right in relation to the personal information that we hold about you:

to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.

Singapore

Collection, Use, Disclosure

Before we collect, use or disclose your personal information, we will notify you of the purpose why we are doing so. We will obtain consent from you, unless exceptions to consent under the Singapore Persona Data Protection Act 2012 apply. We will only process your personal information for the purposes stated above.

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Accuracy of Personal Data

We will take reasonable steps to ensure that the personal information we collect about you is accurate, complete and kept up to date. It is important that you update us of any changes to your personal information (such as a change in your mailing address). From time to time, we may do a data verification exercise for you to update us on any changes to the personal information we hold about you.

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Withdrawal of Consent

If you wish to withdraw consent, you should give us reasonable advance notice. We will advise you of the likely consequences of your withdrawal of consent, e.g. without your personal contact information we may not be able to contact you to keep you informed of our forthcoming events or new product launches. Your request for withdrawal of consent can take the form of an email or letter to us.

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Exercising Your Rights

You may write in to us to find out how we have been using or disclosing your personal information over the past one year. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document. We will respond to your request as soon as possible, or within 30 days from the date we receive your request. If we are unable to do so within the 30 days, we will let you know and give you an estimate of how much longer we require. We may also charge you a reasonable fee for the cost involved in processing your access request. If you find that the personal information we hold about you is inaccurate, incomplete or not up-to-date you may ask us to correct such information. Where we are satisfied on reasonable grounds that a correction should be made, we will correct such information as soon as possible, or within 30 days from the date we receive your request.

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Thailand

You have the following rights (subject to applicable local laws) in relation to the personal information that we hold about you:

Right to access and obtain copy

You have the right to access and obtain copy of your personal data held by us, unless Fujitsu is entitled to reject your request under the laws or court orders, or if such request will adversely affect the rights and freedoms of other individuals.

Right to rectification

You have the right to rectify your inaccurate personal data and to update your incomplete personal data to make it accurate, up-to-date, complete and not misleading.

Right to erasure

You have the right to request us to delete, destroy or anonymise your personal data, unless there are certain circumstances where Fujitsu has the legal grounds to reject your request.

Right to restrict

You have the right to request us to restrict the use of your personal data under certain circumstances, e.g. when Fujitsu is pending an examination process in accordance with your request to rectify your personal data or to object to the collection, use or disclosure of your personal data, or you request to restrict the use of personal data instead of the deletion or destruction of personal data which is no longer necessary.

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Right to object

You have the right to object to the collection, use or disclosure of your personal data in case Fujitsu proceeds with legitimate interests basis or for the purpose of direct marketing, or for the purpose of scientific, historical or statistic research, unless Fujitsu has legitimate grounds to reject your request. For instance, Fujitsu has compelling legitimate grounds to collect, use or disclose your personal data, or the collection, use or disclosure of your personal data is carried out for the establishment, compliance, or exercise legal claims, or for the reason of our public interests.

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Right to data portability

You have the right to receive your personal data in case Fujitsu can arrange such personal data to be in the format which is readable or commonly used by ways of automatic tools or equipment and can be used or disclosed by automated means. Also, you have the right to request us to send or transfer your personal data to a third party, or to receive your personal data which Fujitsu sent or transferred to the third party, unless it is impossible to do so due to technical circumstances, or because Fujitsu exercises its legitimate right to reject your request.

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Right to withdraw consent

You have the right to withdraw your consent that has been given to us at any time pursuant to the methods and means prescribed by us, unless the nature of consent does not allow such withdrawal.

Right to lodge a complaint

You have the right to make a complaint with the Personal Data Protection Committee or their office if Fujitsu does not comply with the PDPA. If you wish to exercise any of these rights or have complaints about our processing of your personal information, please email us using the information provided in the “Contact us” section.

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Vietnam

Rights of data subjects

The right to know

Data subjects are entitled to know information on the processing of their personal data, unless otherwise provided for by law.

The right to consent

Data subjects are entitled to consent or refuse to consent to the processing of their personal data, except the case specified in the laws.

The right to access

Data subjects are entitled to access for viewing, modifying or requesting modification of their personal data, unless otherwise provided for by law.

The right to withdraw consent

Data subjects are entitled to withdraw their consent, unless otherwise provided for by law.

The right to data deletion

Data subjects are entitled to delete or request the deletion of their personal data, unless otherwise provided for by law.

The right to restriction of data processing

Data subjects are entitled to request restriction of the processing of their personal data, unless otherwise provided for by law.

The right to data provision

Data subjects are entitled to request personal data controllers or personal data controlling and processing parties to provide the former with their personal data, unless otherwise provided for by law.

The right to object to data processing

Data subjects are entitled to object to the processing of their personal data by personal data controllers or personal data controlling and processing parties in order to stop or restrict disclosure of personal data or use of personal data for advertising or marketing purposes, unless otherwise provided for by law;

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The right to file complaints or denunciations and initiate lawsuits

Data subjects are entitled to file complaints or denunciations or initiate lawsuits in accordance with law.

The right to claim compensation for damage

Data subjects are entitled to claim compensation for damage in accordance with law upon occurrence of a violation of regulations on protection of their personal data, unless otherwise agreed upon by the parties or otherwise provided for by law.

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The right to self-protection

Data subjects are entitled to self-protection in accordance with the Civil Code, other relevant laws and this Decree, or request competent agencies or organizations to take measures to protect their civil rights in accordance with Article 11 of the Civil Code.

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Processing of personal data of children

For the processing of personal data of a child, it is required to obtain the consent of such child, in case the child is full 7 years old or older, and the consent of the child’s parent or guardian under regulations. We shall verify the age of children before processing their personal data.

For certain processing, including but not limited to, direct marketing activities, we will rely on your consent. If we rely on your consent, such consent will be clear, freely given, genuine and you will be able to withdraw your consent at any time.

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EU and UK

EU/UK Lawful basis for processing

We will only process your personal information as necessary so that we can pursue the purposes described in this privacy policy and where we have a legal basis for such processing. Where our lawful basis for processing is that such processing is necessary to pursue our legitimate interests, we will only process your personal information where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest. In exceptional circumstances we may also be required by law to disclose or otherwise process your personal information.

For certain processing, including but not limited to, direct marketing activities, we will rely on your consent. If we rely on your consent, such consent will be clear, freely given, genuine and you will be able to withdraw your consent at any time.

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EU/UK Data Transfers Addition

If you are dealing with us within the European Economic Area or the UK, you should be aware that this may include transfers to countries outside the European Economic Area and the UK, which have not been determined by the European Commission or the UK to have an adequate level of data protection. In those cases, where we transfer your personal information to other members of the Fujitsu group, our service providers or partners, we will ensure that our arrangements with them are governed by relevant legal mechanisms and safeguards including data transfer agreements, designed to ensure that your personal information is protected and in compliance with applicable law.

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Fujitsu European Entities

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Germany

If you are located in Germany, please click here for more information on how Fujitsu processes your personal data.

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Contact us

Region	Contact Details
Japan	https://www.fujitsu.com/jp/about/resources/privacy/contact/
US	privacy@fujitsu.com
Canada	fujitsucanadaprivacyofficer@fujitsu.com
Australia	privacy.AU@fujitsu.com
China	privacy.cn@fujitsu.com
Hong Kong	Privacy.HK@fujitsu.com
India	DPO-India@fujitsu.com
Indonesia	PT Fujitsu Indonesia: fid.legal@fujitsu.com
Korea	Kr.privacy@fujitsu.com
Malaysia	Fujitsu (Malaysia) Sdn Bhd: fms.dpo@fujitsu.com
New Zealand	Privacy.NZ@fujitsu.com
Philippines	fpi.dpo@fujitsu.com
Singapore	Fujitsu Asia Pte Ltd: fapl.dpo@fujitsu.com
Taiwan	ftl-legal@fujitsu.com
Thailand *	fth.pdpa.subteam@fujitsu.com
Vietnam	FVL.DPC@fujitsu.com
Europe (EU only) **	europe_dpoffice@fujitsu.com
Europe (UK only) ***	europe_dpoffice@fujitsu.com

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Further Information

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Last updated: 01 April 2025

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