HM Revenue & CustomsEnabling seamless Azure migration
HMRC is transforming legacy systems to public and private cloud. As part of this drive, Fujitsu migrated 13 business services to Azure Cloud. The project significantly improved processes, helped enhance HMRC’s technical capability and provides a framework for future migrations.
Challenges
Through a competitive tender HMRC looked to migrate 13 core business services to Microsoft Azure. It needed the right migration solution and chose long term strategic IT partner, Fujitsu.
Solutions
Fujitsu Cloud Services for Microsoft Azure: used to rehost and replatform 13 HMRC business services to Microsoft Azure.
Outcomes
- Identified multiple opportunities to drive and improve customer processes
- Developed a framework for future migrations to Azure Cloud
- Supported enhancement of customer’s technical capability
"Fujitsu and HMRC worked seamlessly together to ensure the smooth migration of these vital services. It sets us in good stead for future projects."
Jo Connew, SOTF Programme Director, HMRC
- Industry: Government
- People:66k+
- Location:UK
About the customer
HMRC is the UK’s tax, payments and customs authority, and has a vital purpose: to collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. It does this by being impartial and increasingly effective and efficient in its administration. The organisation helps the honest majority to get their tax right and makes it hard for the dishonest minority to cheat the system.
HMRC is the UK’s tax, payments and customs authority and is in the process of transforming over 650 complex business services. Through its ‘Securing our Technical Future’ (SOTF) programme, it aims to migrate and transform systems from current legacy environments to a combination of public cloud and Crown Hosting private cloud (a data centre facility available to all UK public sector organisations).
Since 2004, Fujitsu has supported HMRC’s vision ‘to become a digitally-advanced tax administration’. In order to do this, it has delivered critical national infrastructure (CNI) services across areas including infrastructure/platform management services, cloud services, service risk identification/mitigation, end user computing (EUC) and networking services, hosting and data centre management and provision of the Trader Support Service (facilitating trade between the UK and Northern Ireland)
Following a successful tender bid, Fujitsu were tasked with the migration of 13 HMRC business services (across a number of the department’s citizen-facing business lines), via rehost and replatform to Azure Cloud. A key challenge was that discovery and service support were both customer and customer managed, supplier-led activities.
