CentricaDecarbonizing global IT operations

Centrica is a leading energy services and solutions company with a global estate spanning multiple countries, tens of thousands of IT assets, and a workforce of 20,000 people. Centrica partnered with Fujitsu to leverage their sustainability transformation expertise, to establish the carbon emissions associated with their global IT activities, identify emissions hotspots and provide critical data to support their ambitious net zero transition plan.
Challenges
Facing increasing climate
accountability and rising IT emissions,
Centrica sought to gain a competitive
edge by developing its first
sustainable IT strategy.
Solutions
Fujitsu delivered a comprehensive
carbon baseline that encompassed all
four key pillars of the client’s IT estate:
End User Computing, On-premise
Infrastructure (including data center’s),
Cloud Services, and Applications.
Outcomes
- A clear understanding of IT emissions and hotspots enabling targeted, data-driven carbon reduction strategies
- 96% global coverage analyzed over 650K data points with high accuracy
- Engaged 16 technology suppliers, fostering a strong, collaborative approach to emissions reduction
“Not only do we now know our starting position and hotspots, but the team has trained us to use the tools and methodologies building the skills and confidence we need to drive this forward”.
Craig Brown, Head of Technology Strategy at Centrica
About the customer
With over ten million residential and business customers, Centrica is a leading UK-based energy services and solutions company, operating through its trusted brand British Gas. Energising a greener, fairer, future is the purpose of this leading energy and services provider. Its business is founded on a 200-year heritage of serving people. Centrica supplies energy and services to more than nine million residential and business customers, mainly in the UK, through brands such as British Gas, Bord Gais, and Centrica Business Solutions. As a £20bn company with a global estate and a vast network of suppliers, Centrica is commited to driving economic growth while transitioning to a net-zero energy future.
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Understanding the IT carbon footprint
Amid increasing regulatory scrutiny and heightened climate commitments, every department within a corporate organization must contribute to achieving net zero goals. The World Bank estimates that Information and Communication Technology (ICT) emissions account for 1.5 to 4% of global carbon emissions, even as technology is recognized as a critical enabler of the energy transition. With this in mind, Centrica’s Digital Technology Service set out to elevate its role in achieving the company’s 2050 net zero ambitions. To create their IT sustainability strategy, they first needed to understand their current baseline emissions and identify hotspots. Centrica needed an IT partner with an in-depth understanding of its IT estate, profound technical expertise, and a strong commitment to digital innovation for sustainable business transformation. Fujitsu was the clear partner of choice, leveraging their decade-long trusted relationship and established sustainability partnership.




