Digital Transformation in Energy and Utilities

Transformative technologies are reshaping the UK energy and utilities landscape. Driven by consumer demand for affordable, eco-friendly electricity, infrastructure pressures, regulations, an ageing workforce, and the need for grid modernisation, digital innovations are key to industry evolution.

Capabilities

Connected Assets

Seamlessly increase productivity, enhance performance and fulfil customer promises with Fujitsu’s interconnected infrastructure and intelligent assets.

Intelligent Operations

Simplify complexity and turn your business intelligence into competitive advantage with Fujitsu’s Big Data analytics, wearable sensor devices, RFID technology and digital supply chain management solutions.

Intelligence-led Security

Ensure regulatory compliance and safeguard your IT systems and data from theft and cyberattack with Fujitsu’s intelligence-led cybersecurity services.

Insights

Bringing the energy and utilities sector into the CX digital age

The digital age has brought with it a host of customer experience (CX) improvements. From automated, self-service offerings to effortless omnichannel experiences, the modern consumer has grown used to a higher quality of service and near-constant access to the companies they deal with.

Customer stories

A worker smiling at his computer while talking with his headset

Centrica plc - Partnering to accelerate digitisation

Fujitsu was chosen by Centrica to provide its IT team with a way to tap into their best practice expertise as well as additional resources to build more complex Microsoft Power Platform apps.

Read the Centrica plc story

Bangchak Corporation

Bangchak Corporation needed to keep critical operations running while transforming its digital core. By working with Fujitsu, the company focused on stability while building a scalable platform for growth, AI adoption, and future innovation.

GK Software

GK Software, provides advanced POS solutions for global retailers. Headquartered in Schöneck/Vogtland, Germany, the company employs around 1,300 people and focuses on innovation and security to ensure seamless customer experiences.

Squadron Energy

Squadron Energy required an accelerated transition and Fujitsu successfully implemented ServiceNow, Cloud Services for Azure and Microsoft 365 Desktop Support within a condensed timeframe, demonstrating ability to deliver quality outcomes while working at pace.