Energy and utilities

How are transformative technologies reshaping the Energy and Utilities sector today? By enabling smarter, more resilient, and more sustainable energy and water systems that meet rising consumer expectations and regulatory demands.

Capabilities

Converged security and network services

As a UK-registered telecommunications provider and a provider of Critical National Infrastructure, we deliver true converged network and security services tailored to the needs of organisations.

Sovereign infrastructure services

Complementing our converged network and security services, we provide on-premise, hybrid and cloud environment services across all security classifications.

Future of work – digital workspace

As a Leader across six quadrants in the ISG Provider Lens™ Future of Work Services 2025 U.K. report, we create AI-native, human-centric, and sustainable workplace services to drive measurable outcomes.

Insights

Ensuring optimisation – Bringing the energy and utilities sector into the CX digital age

The digital age has brought with it a host of customer experience (CX) improvements. From automated, self-service offerings to effortless omnichannel experiences, the modern consumer has grown used to a higher quality of service and near-constant access to the companies they deal with.

A smiling young woman with long dark hair, wearing a yellow top and patterned jacket, holds a mobile phone in front of a glass-fronted modern building.

Customer stories

A worker smiling at his computer while talking with his headset

Centrica plc - Partnering to accelerate digitisation

Fujitsu was chosen by Centrica to provide its IT team with a way to tap into their best practice expertise as well as additional resources to build more complex Microsoft Power Platform apps.