Digital Retail Technology Solutions

Fujitsu's cutting-edge technologies and industry-specific expertise drive sustainability transformation in retail, addressing resilience, agility, and customer experience. Our smart solutions streamline operations, enhance decision-making, and promote sustainability, enabling you to thrive amidst rapid industry changes.

Capabilities

Consumer Experience Transformation

Fujitsu boosts retail & hospitality by transforming customer experiences. We blend tech innovation with customer understanding to create personalised, seamless journeys that drive satisfaction, business growth, and positive societal impact.

Sustainability transformation

Fujitsu partners to build sustainable retail and hospitality businesses. We help cut waste, optimise supply chains, inform customer choices, and explore circular economy models, driving positive economic, social, and environmental impact.

Business Resilience

Retail and hospitality face constant change. To thrive, businesses need agility, speed, and risk management. Fujitsu helps build resilience through IT infrastructure, automation, and cybersecurity, ensuring uninterrupted operations and a strong foundation for future growth.

Industry Expertise

Retail and Hospitality in the UK

Partner with us to foster a culture of innovation and create a resilient, future-ready business that thrives in the face of change.

Explore our capabilities

Insights

Fujitsu and the future of retail

In today’s business landscape consumer experience takes centre stage. Within retail, digitalisation is garnering attention for its transformative power in creating consumer experiences that aid retention and have customers coming back for more. Discover how future-proofing your business requires transformation away from a supplier-centric model to a human-centric model that delivers consumer value, anytime and anywhere.

The megatrends that shouldn’t be ignored

Woman smiling in a grocery store looking at her phone

Luxury brands are becoming data driven to enhance in-store consumer experiences

A fashionable woman in a burgundy coat, wearing sunglasses and red lipstick, carrying shopping bags

Are you demanding enough from your self-checkout technology?

Close-up of a person in a denim jacket using a self-service checkout touchscreen in a supermarket, with a green shopping basket beside them.

How to deliver great retail customer journeys

Split screen image: one side shows a woman lying on the floor surrounded by shoes and shopping bags, and the other side shows her using her laptop.

Key focus areas achieving a sustainable world

Sustainable Manufacturing

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Business Applications

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Hybrid IT

Customer stories

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Whitbread Group

For Whitbread, Fujitsu an existing strategic IT partner, seamlessly migrated multiple existing applications to a new Microsoft Azure environment without business disruption.

Read the Whitbread Group story

Supporting young people with disabilities

Woolworths and Fujitsu have supported the educational experiences of over 5000 young people with disabilities. The Mini Woolies program has now reached the milestone of over 50 sites, providing hands-on learning experiences to school and post school environments.

CX in retail

Discover how to deliver sustainable business outcomes with data-driven strategies.

A person in a clothing store browses jackets on a smartphone shopping app, with blurred garments hanging in the background.