Shape your world and achieve together

- Data Center Services
- End User Services
- Information Security
- Remote Desktop Supports
- Network Operations Center Services
- Security Operations Center Services
- Information Monitoring
- Reporting

- End User Services
- Technical Maintenance Services
- Remote Desktop Support
- Flexible Working
- Workforce Effectiveness

- Data Services:
Consulting
Advanced Analytics
Business Insights Analytics
End user Analytics
Data Management
- Process Digitalization:
Automation Consulting
Intelligent automation
Automation implementation
Automation platform
- Co-creation rapid prototyping
- Digital solutions innovation and incubation

- Specialist Service Delivery/Strategic Support Services
- Industries - Automotive, Consumer and Retail, Manufacturing and others
- Consulting - Strategy and Roadmap/Integration and Consolidation
- Implementations and Global Rollouts
- Quality oriented service with consultants focused on the best customized solution for the business
- Supporting languages: Portuguese, English, German, Spanish; French
- Data Driven Decision: Methods used to improve service delivery to customers
- Agile and Lean: Methodologies applied to increase productivity and customer satisfaction
- Innovation: Constant investment in trainings related to new technologies as SAP Cloud, SAP Fiori, Azure, Automations, S/4Hana Migrations and Service Now

Service Management
- Generalist and Specialist Service Delivery
- Service Management in all ITIL functions covering:
Incident, Major Incident, Problem, Change, Availability, Capacity, Demand, Knowledge, Release, SACM, Service Reporting, Service Request,
License (Reporting) Management
Business Process Services
- Customer Management, Business Support and Specialized Services
- Variety of Business Units supported; Skilled talent pool; Best practices aligned with global standards
- Internal Business Support Services include:
Marketing & Communication: Market Intelligence; Marketing Analytics; Content Management; Communications; Design & Creatives
Sales & Partner Management: Channel Sales Management; Pre-Sales Support; Sales Operations; Inside Sales
- External Customer Support Services include:
Customer Care Support; Marketing CX; Specialized Services on Quality and Translations
Program & Project Services
- Portfolio Management: Delivering Portfolio Management of existing customer including all growth, new scope and pipeline
- Portfolio, Program & Project Support (PMO) providing support to governance and a range of defined and agreed services which proactively
support successful Program and Project delivery
- Program management: Deliver a service of managing set of interrelated projects to gain single or multiple main goal(s)/benefits
- Project Management: provide the management of end-to-end Project(s) within the Program or stand-alone projects (that can be internal or external)
- T&T: Providing the end-to-end Transition of services from incumbent to Fujitsu or from one Fujitsu location to another Includes transition of services as they are (“as is”) and also transformation after transition or in parallel to transition