Robotics Process Automation

Drive process optimisation

As Robotics Process Automation (RPA) PA technology and its adoption matures the market has reached a watershed moment. There are significant benefits realised in RPA pilots and initial deployments that can be rapidly scaled out across the enterprise. Yet business and IT leaders are struggling to move the needle with only an additional 1% of enterprises scaling to over 50 robots in the past year. IT Security concerns, challenges in supporting robot farms in the thousands, as well as a war on talent are paralysing the traditional RPA CoE.

From inspiration to development: co-creating automation opportunities

We strongly believe in the benefits of automation to emulate human interaction to decrease costs, improve efficiency and reduce errors. We use our unique human centric design thinking approach to deliver highly interactive workshops for our customers, as an opportunity to explore the advantages automation can bring to the wider business environment. We work with the customer to address productivity challenges.

Why Fujitsu’s industrialised automation operating model?

The traditional RPA CoE model is not designed to tackle scale out challenges around rapid deployment, robust support and the supply of a new army of automation specialists to delivery this change. Fujitsu has reimagined the CoE to deliver an industrialised Automation Operating Model to overcome these new challenges comprising an Agile Automation Factory with modular, self-organising delivery pods that may be easily scaled. Our Robotics Operations Centre operates on a 24/7 basis leveraging Operational Analytics to drive structural continuous improvement while our Automation Academy design to tackle the war on talent and supply the required resource pools needed to deliver automation maturity.

Approach to resolution

A man focused on his computer with a robot visible in the background, highlighting technology in a work environment.

Because we deliver all the services needed to establish and scale your RPA program, you can enjoy rapid deployment, robust operation and cost-effective maintenance – ensuring all business benefits are monitored and realised.

- Non disruptive solution
- No replacement of systems required
- No deployment of agents, software, development or system integration
- Cloud based solution

Completeness of vision

- Unique Industrialised RPA Operating Model - Targeted at overcoming barriers to scale out
- Automation Academy - To mobilise both Fujitsu and Client resources
- Agile Automation Factory - Maximising RPA Delivery Effeciency
- Robotics Operations Centre
- 24/7 support
- Structural continuous improvement with Operational Analytics-
- Development sandbox Cognitive Automation and AI enabled Robotics

Ability to Execute

- Pilot to mobilisation in as little as 4 weeks
- Zero to 300 Resources in 12 weeks or less
- 3,000 RPA professionals
- 50 million Euro investment in complimentary technologies such as NLP, Chat bots Computer Vision and Machine Learning
- Full EMEA and Global Coverage
- Support in 41 Languages

Customer stories

Public Sector HR modernized & efficient

Palkeet, the Finnish Government Shared Services Centre for Finance and HR, converted from SAP ECC to SAP S/4HANA, thus improved reporting capabilities and use more efficient order-to-cash processes.

Goodstart Early Learning Ltd

As part of its commitment to creating a safer environment for children and staff, Goodstart embarked on a major digital transformation, starting with ServiceNow’s Health & Safety Incident Management solution. More than 600 facilities have been enabled, also a proactive safety culture was fostered.

Saue Municipality

To modernize its financial operations and enable automation, Saue Municipality partnered with Fujitsu to implement Microsoft Dynamics 365 Business Central, a scalable, cloud-based ERP solution. For the future, Saue has set a benchmark for digital transformation in the public sector.