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Retail

Fujitsu is at the forefront of transforming the retail landscape to meet today's challenges, including evolving consumer demands and labor shortages. By harnessing digital technologies and aligning with Sustainable Development Goals (SDGs), Fujitsu is revolutionizing the retail industry. Key initiatives include digitizing the supply chain to enhance efficiency, leveraging innovative solutions to enrich the consumer buying experience, and implementing strategies to increase overall retailer productivity. Fujitsu's commitment to integrating digital advancements ensures retailers can adapt to changing market dynamics, offering a seamless, efficient, and sustainable shopping experience.

Capabilities

Digitization of the supply chain

We aim to maximize customer value by supporting the creation of end-to-end supply chains using digital technologies. We will achieve sustainable growth by improving efficiency, reducing CO2 emissions, and conserving water resources.

Digital commerce

Improve customer experience and business efficiency with integrated omnichannel e-commerce solutions and frictionless cashless payments.

Business innovation for trading companies and wholesalers

We provide total support for increasing efficiency and creating added value in ordering and inventory management, and help our clients respond to changes in their industries.

Keeping you open for business around the clock

“Keeping the lights on” isn’t easy when your business has no off-switch. Customers want you to be ready for trading every minute of the day, everywhere in the world. The flexibility to shop, pay, deliver and return items however they want – even if they don’t start and finish in the same place.

Related solutions

A person shopping while using a smartphone, viewed from the side, holding a shopping bag in one hand and interacting with a large-screen smartphone with the other.

Consumer Experience Always Open Retail

Today’s customers are more demanding than ever. They expect retailers to know everything about them, be everywhere they are and fulfil their every desire. How can you meet their demands while also running efficient operations, driving innovation and delivering year on year growth?

Insights

What is the impact of digital transformation in the retail industry?

How will technology transform the retail industry? The retail industry is attracting attention as an industry where digitalization can significantly change the user experience. Fujitsu identifies 5 trends that will impact retail business in 2030 and suggests how they can contribute to the future of retail.

Know more about the impact of digital transformation in the retail industry
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Key focus areas achieving a sustainable world

Customer stories

Three people working in a supermarket

Mini Woolies - Supporting young people with disabilities

Woolworths and Fujitsu have supported the educational experiences of over 5000 young people with disabilities. The Mini Woolies program has now reached the milestone of over 50 sites, providing hands-on learning experiences to school and post school environments.

Whitbread Group - Creating a Springboard™ to Azure Cloud

Whitbread engaged Fujitsu to manage its cloud migration, using Fujitsu Springboard™ for Azure as part of the Fujitsu Cloud Management Service (FCMS). This ensured a seamless transition that will foster innovation, improve sustainability, enhance operational visibility and lower costs.
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Tabcorp - Racing forward with new Data Analytics and Digital Marketing Technology

Tabcorp engaged Fujitsu Data & AI to work with them on an approach that would see Tabcorp adopt advanced analytics, adapt its business models, and establish specialist data science teams that would allow them to outpace the competition.
A person checking their phone and computer for sports statistics

ESA - Evaluating SAP systems

To ensure that its SAP systems maintained optimal performance even during seasonal load peaks, the ESA purchasing organization had its entire SAP landscape evaluated over a period of several months using the SAP SystemInspection Service from Fujitsu—with outstanding results.
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