To maximize the value of useful innovative AI, and foster a sustainable society, Fujitsu promotes “AI Ethics and Governance”Fujitsu's AI Ethics and Governance

A picture of a mother holding her child in her arms under a blue sky and the child holding an airplane toy aloft

As AI rapidly becomes integrated into society, it is crucial for organizations to consider "AI Ethics and Governance" - a proactive engagement that ensures the safe and secure use of AI incorporating the principles of AI Ethics.
Fujitsu Group has been a pioneer in promoting AI Ethics and Governance in Japan since its early days, actively engaging in various initiatives. This page highlights some of our key initiatives in this area.

Fujitsu Group AI Commitment

Fujitsu Group's Promise to the Users and Society

Fujitsu has long promoted the concept of "Human Centric," aspiring to the realization of a digital society centered on people. In March 2019, recognizing the rapid advancements in AI technologies, Fujitsu formulated and released "Fujitsu Group AI Commitment." This commitment embodies Fujitsu's purpose from an AI Ethics perspective, outlining key principles that serve as a promise to our users and society. As an AI researcher, developer, provider, and operator, we prioritize communication with a wide range of stakeholders as we distribute the enormous value of AI to the society.

5 points of "Fujitsu Group AI Commitment"

Provide value to customers and society with AI
Strive for Human Centric AI
Strive for a sustainable society with AI
Strive for AI that respects and supports people's decision making
As corporate responsibility, emphasize transparency and accountability for AI

Fujitsu Group AI Commitment

"Fujitsu Group AI Commitment": the story behind it

In 2018, Fujitsu Laboratories of Europe, now known as Fujitsu Research Europe, became a founding member of AI4People. It is a global forum in Europe on the social impact of AI.
In formulating the five points of "Fujitsu Group AI Commitment," we partnered with AI4People to incorporate academic perspectives and to ensure both the objectivity of each point and the comprehensive coverage of all relevant considerations.

Initiatives for AI Ethics:Formulation of Fujitsu Group AI Commitment

Fujitsu Group External Advisory Committee on AI Ethics

Members of the Fujitsu Group External Advisory Committee on AI Ethics

Committee Chair
Junichi Tsujii

AIST Fellow (Human Informatics Research Domain) at the National Institute of Advanced Industrial Science and Technology, Vice Chair of AI Japan R&D Network, Professor Emeritus at the University of Tokyo, Professor at the University of Manchester, etc.

Loading component...

Yuko Kimijima

Professor at Keio University Faculty of Law/Graduate School of Law,
Director of Keio University Cyber-Physical Sustainability Center, Attorney-at-law, etc.

Loading component...

Hiroko Kuniya

Journalist, Trustee at Tokyo University of the Arts , Board Member Renewable Energy Institute, etc.

Loading component...

Takanori Takebe

Professor and Deputy Director for Graduate School of Medicine and WPI-PRIMe at the University of Osaka, Professor at Institute of Science Tokyo of institute of Integrated Research of Human Biology Research Unit, Director of the Communication Design Center at Yokohama City University,
Deputy Director of the Center for Stem Cell ＆ Organoid Medicine at Cincinnati Children’s Hospital, etc.

Loading component...

Kumiko Bandou

Governor of the Japanese Red Cross Society, Director of Save the Children Japan, Outside Director of MEGMILK SNOW BRAND Co., Ltd., etc.

Loading component...

Takakazu Yumoto

Professor Emeritus at Kyoto University, Director of Japan Monkey Centre, Director of Kyoto Biodiversity Center, President of Japan Food Studies College, etc.

Loading component...

A key component of "Corporate Governance"

Fujitsu has established the "Fujitsu Group External Advisory Committee on AI Ethics," bringing together leading experts from diverse fields, including law, biomedicine, ecology, SDGs, consumer administration, and AI technology, to ensure a comprehensive approach to AI Ethics. This committee convenes twice a year to discuss issues related to AI Ethics. These discussions involve our CEO and Non-Executive Chairman, and the summary of the committee's recommendations and discussions is shared with the Board of Directors.

Loading component...

Fujitsu Establishes the Fujitsu Group External Advisory Committee on AI Ethics to Ensure the Safe and Secure Deployment of AI in Society

Loading component...

PDF thumbnails of Recommendations by “the Fujitsu Group External Advisory Committee on AI Ethics” and Examples of Fujitsu's practices

Publication of the white paper outlining the committee's recommendations

Fujitsu has published a white paper detailing the activities of the committee, including key recommendations and examples of Fujitsu's practices on how Fujitsu implements these recommendations. This white paper is available to all AI user companies. We encourage you to use this resource as a valuable guide to realize a safe and secure AI in your organization and the society.

In March 2026, Fujitsu updated the White Paper V1.1 to respond to advanced AI technology developments, incorporating the latest recommendations from the "Advisory Committee on AI Ethics" and outlining its initiatives. We hope this updated resource will be valuable to AI user companies.

RECOMMENDATIONS BY "THE FUJITSU GROUP EXTERNAL ADVISORY COMMITEE ON AI ETHICS" AND EXAMPLES OF FUJITSU'S PRACTICES V1.1

Download White Paper V1.1

Loading component...

Governance Structure

Organization

The "AI Ethics Office," newly established in February 2022, takes the lead in formulating governance strategies, internal practices, and external engagement, based on the "Fujitsu Group AI Commitment."

Fujitsu Establishes AI Ethics and Governance Office to Ensure the Safe and Secure Deployment of AI and Leading-edge Technologies in Society

Toward Secure and Trustworthy AI that Supports a Sustainable Society - The Relentless Challenge of AI Ethics and Their Penetration : FUJITSU BLOG

Loading component...

*The names of the organizations are current at the time of publication.

Incorporating into the Process

Fujitsu is implementing a variety of initiatives to establish a process of ethical practice from AI development to its operation.

Loading component...

AI Ethics Check : At Fujitsu, all AI businesses are required to undergo an AI Ethics Check. In this process, diverse internal experts from various departments, including, technology, business development, human rights, and legal, gather to conduct an objective review. This review process with various perspectives can prevent ethical issues from occurring with maximum effort. Those AI businesses unable to mitigate identified risks will be rejected, preventing them from proceeding further.
Enterprise-wide AI Project Governance : Across all AI development and delivery projects, we conduct AI risk assessments tailored to the characteristics of each system and apply governance controls for risk mitigation from the following perspectives.
- Controls on Purpose and Scope of Use, and Data Protection
  We define the purpose of use and permitted methods of use in contracts, thereby setting clear boundaries for how AI may be used. We also protect data through encryption, anonymization, and compliance with applicable legal and regulatory requirements.
  In addition, we promote appropriate operational governance by establishing procedures for responding to incidents and ensuring human-in-the-loop. These measures help prevent misuse and use outside the agreed scope.
- Responsible AI Operations
  To ensure that AI is used ethically and in compliance with applicable laws and regulations, we discontinue the development or use of any AI system that would be prohibited under the EU AI Act.
  For AI systems that present significant risks, we implement appropriate risk mitigation measures.
  We help ensure fair AI behavior through assessments of potential unfairness, validation and audits based on fairness metrics, and bias mitigation techniques. We maintain fairness in operation through ongoing monitoring and corrective action processes.
  We also ensure accountability by clearly defining roles and responsibilities in contracts. To ensure transparency, we provide visibility into inference processes, disclose system capabilities, limitations, and risks, and clearly identify AI-generated content. By establishing human-in-the-loop processes, we promote human-centric use of AI.
- Operational Management and Continuous Improvement
  Based on contractual terms, we define the purposes for which AI may be used and how its outputs may be used, and establish clear boundaries for permitted use. We also implement measures to mitigate harmful outputs and monitor AI behavior.
  When issues arise, we respond in accordance with established procedures to help prevent unintended behavior, misuse, and overreliance.
  We also continuously monitor for degradation in model quality. When models are updated, we verify quality through regression testing and other checks, and conduct risk analyses that take into account changes in the operating environment. Through these measures, we maintain the reliability and effectiveness of models throughout their operational lifecycle.
Group-wide Training Programs : Fujitsu is committed to developing employees' knowledge and skills in AI Ethics. We offer comprehensive training programs, including annual e-learning courses for all employees, from business units to corporate divisions. We also provide a wealth of resources, such as guidelines outlining ethical risks for different applications and systems, seminars, and materials for AI user companies.
Fujitsu Alert : *We have established "Fujitsu Alert" for reporting and consulting on ethics and compliance issues not only from employees but also from customers and third party users.
Regulation : Fujitsu is promoting AI governance based on the latest global regulatory trends of AI governance, including the EU AI Act applied and can be enforced in full by 2026.
Global Practice : 'AI Ethics Leaders' have been appointed in each region considering the social acceptability of AI and the rapid growth of AI business. Under AI Ethics Leaders, each region is responsible to conduct its own AI Ethics Check. This allows for the mitigation of ethical AI risks while respecting the specific cultural differences and business practices of each region.

Loading component...

*Fujitsu Alert

Loading component...

Collaboration with society

In order to realize a safe, secure and trustworthy AI society, it is important not only to address AI Ethics on our own, but also to cooperate with society. We at Fujitsu believe that collaboration is the key, we are actively engaging with a wide range of stakeholders, including government agencies, academia, and use companies. Through initiatives such as advocacy to government, industry-academia partnerships, and lectures to AI user companies, we ensure that the conversation on AI Ethics extends beyond the industry.

Loading component...

Government

Fujitsu is recognized by government officials and industry organizations as a company that provides "Trustworthy AI." We are actively involved in formulating official AI ethical governance rules for society, such as participating as a member of the review committee for AI principles and guidelines for government offices. One example is our participation in the Global Partnership on AI (GPAI), an international initiative, and our participation in the formulation of the "AI Guidelines for Business," request from the Ministry of Internal Affairs and Communications and the Ministry of Economy, Trade and Industry.

Loading component...

AI Ethics Research

Picture of business people of various races sitting around a table in a conference room

「AI事業者ガイドライン」 (Link to External Site)

Loading component...

Academia

One of the characteristics of our industry-academia partnership on AI Ethics is the involvement of stakeholders across various academic fields, as well as gender, age, and nationality. For example, not only researchers in the field of technology, however, many experts in the fields of social science, such as law and sociology, are conducting research in this partnership. AI Ethics is a new field of research, so it is essential to cultivate the discussion from multiple perspectives with people from diverse backgrounds.

Loading component...

User, consumer

Fujitsu is committed to fostering a collaborative approach to AI Ethics, actively proposing knowledge sharing with AI user companies.
We believe that the collaboration between AI user companies and AI providers will deepen our understanding of AI Ethics, and it is crucial for us to protect customers and consumers from potential threats.
We are also promoting "Generative AI Consulting" at Ridgelinez to provide our AI Ethics know-how to AI user companies. (Only in Japan)

Loading component...

Related Information

Fujitsu Artificial Intelligence Technologies

Human Rights

Two children running hand in hand in a grassy field from behind.

Fujitsu Sustainability | ESG Initiatives

An image of sunlight streaming into a vast forest

Loading component...

page top