Human Rights

• Forced labor risk for foreign workers in Japan’s Technical Intern Trainee Program: Risk of restriction on freedom of movement and on communication with the outside world, nonpayment of wages, long work hours, and debt bondage
• Child labor risk: Risk that young workers hired through apprenticeships and internship programs are working under abusive labor practices, including long hours, low wages, and inadequate health and safety practices

• The Fujitsu Group prohibits forced and child labor, and as part of the Fujitsu Group Sustainable Procurement Policy, requires suppliers to eliminate forced labor and child labor
• We confirmed the status of this initiative through a written survey

• Conducted a CSR Survey and received responses from 609 suppliers
• Confirmed that there is no forced labor or child labor

• Risk of procuring raw materials (copper, cobalt, tin, tungsten, tantalum, gold, etc.) from conflict-affected or high-risk areas
• Risk of Fujitsu directly or indirectly supporting conflict and abuse perpetrated by non-state militia groups and private and public security forces as a result of procuring such raw materials
• Risks associated with human rights violations, including forced labor and child labor

• Fujitsu Group policy is to eliminate high-risk minerals that fuel conflict, or are associated with forced labor or human rights violations, from Fujitsu Group products, components, and supply chains. The Fujitsu Group conducts regular surveys of high-risk minerals

• Fujitsu received responses from 89.2% of the suppliers surveyed
• Smelters operated by 542 companies were checked, of which 274 were compliant with the RMI-certified Responsible Minerals Assurance Process (RMAP)

• Risk of working long hours: The risk is higher for systems engineers and programmers whose work involves short deadlines, customer support, and sudden specification changes
• Risk of harassment

• Implement a range of initiatives to reduce long working hours and thus improve each employee's work-life balance and productivity
• Enhance systems to support diverse work styles by promoting Work Life Shift, which is based on teleworking and active use of flexible work arrangements such as flextime and the discretionary labor system
• Social Well-being

• Risk of workplace discrimination on the basis of class, race, skin color, sex, language, religion, age, political or other opinions, national origin, property, sexual orientation, disability, birth or other status, etc, with respect to employment policies, training, promotions, hiring practices, wages, and social security

• Diversity, Equity & Inclusion

To mark Human Rights Day, we held an internal, Group-wide globally ideation challenge on the theme of “Technology and Human Rights Issues.” The objective was to canvass innovative business ideas that leverage technology to solve human rights issues. Employees from diverse backgrounds around the world applied, providing a collection of creative, out-of-the-box business proposals relating to human rights.

• The risk that Fujitsu customers and end users of Fujitsu products and services will not obtain appropriate informed consent when collecting, using, sharing, or otherwise processing data, resulting in a negative impact on personal privacy and on the right to data protection
• The risk that personal privacy will be violated, endangering life and safety due to the use of products and services in a way not intended by the manufacturer or service provider
• The risk that the management and protection of the data and information of Fujitsu customers and end users of Fujitsu products and services may be exposed to external cyberattacks

• In FY2024, we provided information security education materials for our partners
• We implemented initiatives to safeguard and improve the security of customer information through our products and services
• Information security

As a company that has been researching, developing, providing, and operating AI technologies since before the 1980s, Fujitsu has long asserted that information technology must be used in a human-centric way. In recent years, there have been reports of shocking cases of ethical issues arising from the use of AI for handling privacy information. Examples include discrimination and unfairness which have occurred as a result of AI misidentification, leading to negative decision-making. Such cases can erode trust in AI. Fujitsu therefore considers it an essential part of its responsibility as an AI researcher, developer, provider and operator to offer AI that is valuable , safe and secure to use.

In recent years, the spread of generative AI and the emergence of AI agents has advanced AI to the point that AI is increasingly replacing human judgment across a broad range of domains. While the use of AI is expanding, there is an increasingly acute risk that the behaviors and inappropriate outputs from Fujitsu’s AI could infringe on the human rights of users and consumers, which could in turn pose risks not only of legal liability but also of damage to the Group’s reputation.
In addition, the EU AI Act of 2024 requires developers, users, and other stakeholders to take strict action based on the level of risk that their AI systems could pose to the enjoyment of human rights. Violations could result in penalties, including fines of up to 7% of total global sales. It is therefore crucial to implement appropriate risk management in the development and operation of AI systems. (As at June 2024)

Fujitsu has established a Group-wide system to assess AI ethical risks. The system has defined risk levels and requires that products and business projects that equal or exceed a certain level must pass through an AI review. The AI Ethics Office and professionals specializing in R&D, human rights and legal matters participate in the review, which evaluates the social impact of AI from multiple perspectives.
To enable all employees to promptly identify AI ethical risks, Fujitsu is implementing various Group-wide initiatives including avenues such as education and the provision of theme-based learning materials to deepen understanding of the importance and key aspects of AI ethics.
As a stratagem for mitigating quality risks, Fujitsu has incorporated measures in its quality assurance processes to address AI-specific risks. The processes also contain measures to ensure compliance with the EU AI Act.
Moreover, Fujitsu has established the “Fujitsu Group External Advisory Committee on AI Ethics” as a body that meets regularly and engages in ongoing dialogue. This committee consists of external experts to ensure the safe and secure deployment of AI in society. As part of efforts to mitigate AI ethical risks in society as a whole, Fujitsu has also been using its membership of AI4People and meetings with government advisory panels to research and review guidelines for the development and use of AI as proposed by the Japanese government and governments of other countries. These risk mitigating actions enable Fujitsu Group management and employees to recognize AI ethical risks and understand the precautions required when researching, developing, providing, and operating AI. By minimizing the likelihood of situations that might negatively impact users and customers, we aim to foster trust in AI.
As a company that researches, develops, provides, and operates AI technologies, we aim to communicate knowledge about the rich value that AI brings, while emphasizing dialogue with a wide range of community stakeholders, including users and consumers.

• We held two meetings of the “Fujitsu Group External Advisory Committee on AI Ethics” to receive objective feedback on Fujitsu's AI ethicsinitiatives, including human rights initiatives, from external experts.
• We share the activities for FY2024 and the minutes and recommendations of the above mentioned External Advisory Committee at meetings of the Board of Directors.

• We conducted an e-learning course on “AI Ethics” for Fujitsu Group employees in Japan; 94% of all domestic employees took part.
• To prevent discrimination or injustice that may be caused by AI, specialized departments within Fujitsu conduct ethical screening on all AI business project opportunities presented to customers and implement risk mitigation measures according to the type of AI and its application.

• As a global company, we are participating in the Reporting Framework for compliance with the International Code of Conduct which is a direct outcome of the G7 Hiroshima AI Process, and are disclosing Fujitsu's initiatives accordingly.
• We are participating in discussions on the future of AI regulation in Japan through the Cabinet Office's AI Strategy Council, and the Ministry of Internal Affairs and Communications' Conference Toward AI Network Society, which debate various issues surrounding AI.
• Fujitsu is releasing its generative AI guidelines externally to help promote the appropriate use of generative AI in society. The guidelines cover key considerations for using generative AI, including fairness risks and their mitigation. They also provide information for users about potential human rights violations, such as discrimination, that generative AI could cause.