Supply Chain

The Fujitsu Group holds “Co-existence with Suppliers”, “Fair and Proper Evaluation and Selection of Suppliers” and “Promotion of Sustainability in Procurement Activities” as the tenets of its Corporate Social Responsibility (CSR) procurement policy, and conducts its global procurement activities accordingly.
In 2005, we developed the "CSR Procurement Guidelines” for sustainable procurement and requested our suppliers in Japan and overseas to comply appropriately. In 2018, we adopted the RBA (*1) Code of Conduct as our "Fujitsu Group CSR Procurement Guidelines." We revised the guidelines in 2023, changed the name to the “Fujitsu Group Sustainable Procurement Policy”, and are now in the process of obtaining written agreements to the Policy from suppliers representing 80% of our procurement spending, including Japanese and overseas Group companies. Fujitsu is also expanding its engagement by confirming agreement to the guidelines as part of the supplier account registration process, and has incorporated this requirement into its standard procurement contract templates. The agreements go beyond simple compliance and include a request that suppliers extend these requirements to companies further upstream in their own supply chains. Through this approach, Fujitsu seeks to ensure that its Code of Conduct is thoroughly embedded throughout the entire supply chain.
The RBA regularly incorporates feedback from stakeholders to support the ongoing development and implementation of its Code of Conduct.
Many of the companies in the Fujitsu Group’s supply chain are currently RBA members, and Fujitsu has adopted the RBA’s Code of Conduct, which reflect the views of workers employed by participating supplier companies, in the Fujitsu Group Sustainable Procurement Policy. Fujitsu requires the suppliers with whom it conducts business involving materials, components, hardware products, and other related items, to comply with these guidelines.

As part of its due diligence, the Fujitsu Group conducts high-risk minerals surveys with reference to the “OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas”. These surveys use the Conflict Minerals Reporting Template (CMRT) and Extended Minerals Reporting Template (EMRT) developed by the Responsible Minerals Initiative (RMI).

The Fujitsu Group has set out its basic approach to the environmentally sound procurement of components, materials and products in the Fujitsu Group Green Procurement Direction, and we are working with our suppliers to promote green procurement activities.
One focus area of these activities is the reduction of greenhouse gas (GHG) emissions, and the Fujitsu Group is requesting that its suppliers set GHG reduction targets and implement initiatives to achieve those targets. The Green Procurement Direction also requires that Fujitsu and all its related upstream companies expand their efforts aimed at reducing GHG emissions. In addition, as a first step toward water resource conservation, we are asking our suppliers to conduct water risk assessments and promote efforts to reduce water risk in the supply chain.
The Fujitsu Group also conducts surveys of the chemical substances contained in purchased products procured from suppliers, and promotes compliance with all legal and regulatory requirements as well as industry standards in the respective countries and regions. To support these efforts, Fujitsu has released the “Guideline Regarding Non-Containment Management on Hazardous Substances”, which require suppliers to appropriately manage chemical substances.
We will continue to promote activities that reduce environmental impacts throughout our supply chain.

With the goal of achieving net zero carbon emissions across the entire value chain by FY2040, in FY2024 the Fujitsu Group started collaborating with 45 of its Japanese and overseas suppliers to share data on CO₂ emissions at the product level(product carbon footprint (PCF)). Under this program, the Sustainability Value Accelerator, a Fujitsu service offering, is used to calculate PCFs in compliance with both international and Japanese rules, and then share that data with the companies concerned. As well as being designed with data confidentiality in mind, this offering also provides automated calculation functions and multilingual support. These features allow information to be shared quickly and easily across national, regional, and language boundaries, helping to build trust among participating companies and encouraging broader participation.
While allowing for national and regional characteristics and language differences, Fujitsu is working with local promotional organizations and overseas suppliers to encourage the collection and sharing of PCF data from upstream stages in the supply chain, such as the provision of raw materials and components. Through these efforts, Fujitsu is improving the visibility of CO₂ emissions across the entire supply chain and enabling more accurate identification of product-level emissions, thereby accelerating decarbonization initiatives throughout the value chain.

The Fujitsu Group is committed to ensuring diversity throughout the supply chain. We believe that an environment in which diverse human resources are afforded equal opportunities and can leverage each other’s values and abilities is essential to fostering innovation and, ultimately, to building and developing a robust, sustainable supply chain.
Given that societal issues and challenges differ depending on the country and location, our supplier diversity initiatives are based on policies developed and implemented according to the characteristics of each country/location. In Japan, for example, since women's empowerment figures prominently on the social agenda, we are promoting activities under the theme of supporting women's empowerment in the supply chain. Specifically, as a first step toward visualizing the status of our initiatives and to foster awareness, we are asking our major suppliers to register information on the status of women's empowerment at their companies in the “Database of Companies Promoting Women’s Participation and Advancement in the Workplace” established by the Ministry of Health, Labor and Welfare.

Based on the “Cybersecurity Management Guidelines” issued by Japan's Ministry of Economy, Trade and Industry (METI) and the Information-technology Promotion Agency (IPA), the Fujitsu Group, along with its suppliers, has adopted the goal of “eliminating information security incidents”, and is continually implementing measures to prevent such incidents or recurrences. These measures include education, raising awareness, auditing and sharing information.
In recent years, there has been a significant increase in the commercial use of external services such as cloud computing and social media. There has also been a rapid increase in opportunities for the use of smart devices such as smartphones and tablet PCs. Regarding the risk of information leaks, it is necessary to prevent not only incorrectly addressed emails being sent by mistake and the theft or loss of PCs and smart devices, but also new kinds of risks such as in-house crimes and cyber terrorism. In this context, when the Fujitsu Group consigns work to suppliers, including those outside Japan, it promotes education and awareness by requiring the same standards of information security management and handling of personal information as it applies to its own operations. If any serious problem regarding information security is discovered at a supplier, or if the supplier fails to immediately implement corrective measures and no improvement is observed, Fujitsu will take steps such as reviewing its business relationship with the supplier.

The Fujitsu Group sees the enhancement of Business Continuity Management (BCM) throughout its supply chain as essential to ensuring a stable supply of products and services in the event of major disasters or other unexpected contingencies. Accordingly, the Fujitsu Group is committed to continuously enhancing resilience throughout the entire supply chain.

As part of these efforts, we collaborate with suppliers to collect and consolidate site information and improve supply chain visibility. This enables rapid risk detection and impact assessment during disruptions, supporting early situational awareness, timely response and mitigation. We also utilize risk simulation tools to forecast potential impacts and work continuously with suppliers to strengthen resilience across the supply chain.

Under the Suppliers' Performance Review (*2) system, the Fujitsu Group evaluates and provides feedback to its major product-related and solutions development-related suppliers. Suppliers who do not meet Fujitsu’s standards are asked to make improvements.

The Fujitsu Group is also working to improve its responses to information security risks, credit and compliance risks, and geopolitical risks, including those relating to sanctions. Under this policy, the Group is working to centrally consolidate and visualize supply chain risk information and resilience assessment data published by external organizations. We are integrating this information with data held by Fujitsu, including sales, production, procurement, and survey results. Fujitsu is building an integrated risk management platform (Third-Party Risk Management Platform) that comprehensively identifies and analyzes risks from multiple perspectives, and links them to timely response action, thereby strengthening governance across its supply chain.
Fujitsu intends to focus its efforts on leveraging advanced digital technologies to build a resilient supply chain capable of responding flexibly and promptly to changes in the external environment. In this way, we can contribute to ongoing value creation and help build a sustainable society.

Fujitsu Group conducts training programs for our procurement staff to disseminate awareness of sustainability and ensure that procurement is socially responsible. This training provides education in compliance and risk management (BCM activities), and includes topics such as sustainable procurement, green procurement, the Act on Proper Transactions with Small and Medium-Sized Entrusted Business Operators (Fair Transactions Act) and the Act on Securing the Proper Operation of Worker Dispatching Businesses and Protecting Dispatched Workers (Worker Dispatching Act).

The entire Fujitsu Group makes every effort to maintain legal compliance in accordance with the Fujitsu Way Code of Conduct and Global Business Standards (GBS). The Fujitsu Group also provides company-wide education and training on the Fair Transactions Act and the guidelines for price negotiations to ensure appropriate transfer of labor costs

Fujitsu has developed and announced its “Declaration of Partnership Building” in order to build new partnerships by promoting cooperation and coexistence with suppliers and value-creating businesses.
The Declaration of Partnership Building is an initiative introduced by the “Council for Promoting Partnership Building for the Future”, whose members include the Chairman of Japan Business Federation, the President of Chamber of Commerce and Industry, the President of the Japanese Trade Union Confederation, and relevant ministers (Minister of Economy, Trade and Industry, Minister of State for Special Missions (Minister of State for Economic and Fiscal Policy), Minister of Health, Labor and Welfare, Minister of Agriculture, Forestry and Fisheries, and Minister of Land, Infrastructure, Transport and Tourism).
Details of the Declaration of Partnership Building and Fujitsu's declaration are available on the portal site operated by the National Association of Small and Medium Enterprise Promotion Organizations.

The Fujitsu Group receive reports from suppliers regarding any actions that are potential or actual instances of non-compliance in our purchasing activities. Channels have been set up both internally and externally through which we can verify and investigate the facts of each report and respond quickly.
Fujitsu’s internal reporting standards prohibit any adverse treatment of its own staff making such reports or of staff from suppliers making the reports.
Our agreements with suppliers also include explicit provisions on the elimination of anti-social forces and other such groups with the aim of preventing harmful actions by such anti-social forces (and avoiding any encouragement of their activities). The Fujitsu Group, including its suppliers, will have no relationship whatsoever with anti-social forces.

The Fujitsu Group is a member of the Responsible Business Alliance (RBA), an international alliance dedicated to responsible business conduct. Fujitsu respects the RBA Code of Conduct and works collaboratively with suppliers to promote sustainable procurement in its supply chain.
Fujitsu also actively participates and collaborates in international initiatives such as the Partnership for Carbon Transparency (PACT), led by the Japan Electronics and Information Technology Industries Association (JEITA) and the World Business Council for Sustainable Development (WBCSD). Through these activities, Fujitsu promotes efforts to address environmental and social issues across its entire supply chain, together with initiatives designed to visualize and reduce GHG emissions throughout the lifecycle of its products and services. We also work to advance and promote sustainable procurement practices more widely across the industry as a whole.