Supply Chain

Policy

The Fujitsu Group holds “Co-existence with Suppliers”, “Fair and Proper Evaluation and Selection of Suppliers” and “Promotion of Sustainability in Procurement Activities” as the tenets of its Corporate Social Responsibility (CSR) procurement policy, and conducts its global procurement activities accordingly.
In 2005, we developed the "CSR Procurement Guidelines” for sustainable procurement and requested our suppliers in Japan and overseas to comply appropriately. In 2018, we adopted the RBA (*1) Code of Conduct as our "Fujitsu Group CSR Procurement Guidelines." We revised the guidelines in 2023, changed the name to the “Fujitsu Group Sustainable Procurement Policy”, and are now in the process of obtaining written agreements to the Policy from suppliers representing 80% of our procurement spending, including Japanese and overseas Group companies. Fujitsu is also expanding its engagement by confirming agreement to the guidelines as part of the supplier account registration process, and has incorporated this requirement into its standard procurement contract templates. The agreements go beyond simple compliance and include a request that suppliers extend these requirements to companies further upstream in their own supply chains. Through this approach, Fujitsu seeks to ensure that its Code of Conduct is thoroughly embedded throughout the entire supply chain.
The RBA regularly incorporates feedback from stakeholders to support the ongoing development and implementation of its Code of Conduct.
Many of the companies in the Fujitsu Group’s supply chain are currently RBA members, and Fujitsu has adopted the RBA’s Code of Conduct, which reflect the views of workers employed by participating supplier companies, in the Fujitsu Group Sustainable Procurement Policy. Fujitsu requires the suppliers with whom it conducts business involving materials, components, hardware products, and other related items, to comply with these guidelines.

(*1) : [PRESS RELEASE] Fujitsu Joins EICC, a Global Corporate Social Responsibility Coalition
(which was rebranded to become the Responsible Business Alliance (RBA) in October 2017)

Sustainable Procurement Activities & Periodic Reviews

Under the group-wide policy, the relevant divisions in the Fujitsu Group collaborate regarding sustainability activities. Sustainability-related departments within Fujitsu have developed a structure under the supervision of the Sustainability Management Committee, which is chaired by the President and CEO. Under this structure, the progress of activities and the level of target achievement are reviewed twice a year. In the area of procurement, the Global Supply Chain Unit works with the relevant divisions in promoting sustainable activities by suppliers.

As part of our commitment to “preventing and mitigating human rights risks across the supply chain, promoting reductions in greenhouse gas (GHG) emissions, and ensuring diversity”, we clearly set out the compliance obligations under our Sustainable Procurement Policy and require our suppliers to undertake sustainability activities. Then, to confirm that these activities are being fully implemented by suppliers, we ask them to respond to a sustainability survey (covering human rights, labor, environment, and ethics) plus various other surveys on topics such as information security and Business Continuity Management (BCM). As of FY2025, Fujitsu has also introduced EcoVadis, a third-party assessment tool to visualize and strengthen the management of sustainability risks in the supply chain.
Suppliers targeted for engagement activities related to sustainable procurement are selected based on factors such as strategic business relationships, procurement spend, and continuity of business transactions.

The responses to our surveys are analyzed and the results are returned to the suppliers as feedback. Where a supplier fails to meet Fujitsu’s standards, we require them to make improvements. Where there is a particular need to check whether sustainability activities are being fully implemented by a supplier, an audit is conducted. Such suppliers are required to submit a remediation plan for any matters identified by the audit and Fujitsu works with the suppliers to make the necessary improvements. Fujitsu is continually enhancing its processes and promoting sustainable procurement with the goal that sustainability activities will ultimately be properly undertaken by suppliers and will become firmly entrenched.

Fujitsu Group Procurement Policy

Addressing High-Risk Minerals

The policy of the Fujitsu Group is to exclude from its products, components and supply chain any minerals that give rise to conflicts (“conflict minerals”), or minerals that are at high risk of being associated with forced labor or human rights violations. (The Fujitsu Group identifies tantalum, tin, gold, tungsten and cobalt as high-risk minerals.) Fujitsu has also established a structure to ensure the transparency of procurement activities in the supply chain and the responsible procurement of minerals. This structure includes the relevant internal divisions and operates under the jurisdiction of the Sustainability Management Committee.

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[PDF] Fujitsu Group Policy on Responsible Minerals Sourcing

Fujitsu Group Procurement Policy

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Surveys on High-Risk Minerals

As part of its due diligence, the Fujitsu Group conducts high-risk minerals surveys with reference to the “OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas”. These surveys use the Conflict Minerals Reporting Template (CMRT) and Extended Minerals Reporting Template (EMRT) developed by the Responsible Minerals Initiative (RMI).

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[PDF] List of smelters checked in the survey

Reminders are sent to those suppliers who failed to respond to our survey by the due date. If survey responses reveal insufficient answers, suppliers are asked to resubmit their responses. Where customers indicate that a smelter is considered to be “risky”, we ask suppliers using that smelter to re-examine the nature of their dealings with the smelter.
While there have been no confirmed reports yet of smelters having any involvement with armed groups, we will continue to conduct programs aimed at identifying smelters and further increasing transparency in our supply chain.

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Promoting Green Procurement

The Fujitsu Group has set out its basic approach to the environmentally sound procurement of components, materials and products in the Fujitsu Group Green Procurement Direction, and we are working with our suppliers to promote green procurement activities.
One focus area of these activities is the reduction of greenhouse gas (GHG) emissions, and the Fujitsu Group is requesting that its suppliers set GHG reduction targets and implement initiatives to achieve those targets. The Green Procurement Direction also requires that Fujitsu and all its related upstream companies expand their efforts aimed at reducing GHG emissions. In addition, as a first step toward water resource conservation, we are asking our suppliers to conduct water risk assessments and promote efforts to reduce water risk in the supply chain.
The Fujitsu Group also conducts surveys of the chemical substances contained in purchased products procured from suppliers, and promotes compliance with all legal and regulatory requirements as well as industry standards in the respective countries and regions. To support these efforts, Fujitsu has released the “Guideline Regarding Non-Containment Management on Hazardous Substances”, which require suppliers to appropriately manage chemical substances.
We will continue to promote activities that reduce environmental impacts throughout our supply chain.

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Fujitsu Group Green Procurement

Promoting the Setting of Greenhouse Gas Emissions Reduction Targets in the Supply Chain

With the intention of accelerating the journey to carbon neutrality, the Fujitsu Group has set FY2030 as its new goal to reduce its carbon emissions to zero, 20 years ahead of the previous schedule. The Fujitsu Group has achieved SBTi net zero certification as a result. Moreover, the Group is working to achieve net zero emissions across the entire value chain (Scope 3), including the supply chain, by FY2040.
To work together with our suppliers on reducing GHG emissions in the supply chain, we hold briefings for our major suppliers, calling on them to set reduction targets in line with international standards and then implement initiatives to achieve those targets. To further emphasize societal impact, since FY2024 we have received reduction target settings from targeted suppliers that represent 80% of all supply chain emissions, rather than 80% of procurement spending.

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Data Collaboration with Suppliers to Visualize CO₂ Emissions by Product

With the goal of achieving net zero carbon emissions across the entire value chain by FY2040, in FY2024 the Fujitsu Group started collaborating with 45 of its Japanese and overseas suppliers to share data on CO₂ emissions at the product level(product carbon footprint (PCF)). Under this program, the Sustainability Value Accelerator, a Fujitsu service offering, is used to calculate PCFs in compliance with both international and Japanese rules, and then share that data with the companies concerned. As well as being designed with data confidentiality in mind, this offering also provides automated calculation functions and multilingual support. These features allow information to be shared quickly and easily across national, regional, and language boundaries, helping to build trust among participating companies and encouraging broader participation.
While allowing for national and regional characteristics and language differences, Fujitsu is working with local promotional organizations and overseas suppliers to encourage the collection and sharing of PCF data from upstream stages in the supply chain, such as the provision of raw materials and components. Through these efforts, Fujitsu is improving the visibility of CO₂ emissions across the entire supply chain and enabling more accurate identification of product-level emissions, thereby accelerating decarbonization initiatives throughout the value chain.

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Promoting Diversity in the Supply Chain

The Fujitsu Group is committed to ensuring diversity throughout the supply chain. We believe that an environment in which diverse human resources are afforded equal opportunities and can leverage each other’s values and abilities is essential to fostering innovation and, ultimately, to building and developing a robust, sustainable supply chain.
Given that societal issues and challenges differ depending on the country and location, our supplier diversity initiatives are based on policies developed and implemented according to the characteristics of each country/location. In Japan, for example, since women's empowerment figures prominently on the social agenda, we are promoting activities under the theme of supporting women's empowerment in the supply chain. Specifically, as a first step toward visualizing the status of our initiatives and to foster awareness, we are asking our major suppliers to register information on the status of women's empowerment at their companies in the “Database of Companies Promoting Women’s Participation and Advancement in the Workplace” established by the Ministry of Health, Labor and Welfare.

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Promoting Information Security Measures

Based on the “Cybersecurity Management Guidelines” issued by Japan's Ministry of Economy, Trade and Industry (METI) and the Information-technology Promotion Agency (IPA), the Fujitsu Group, along with its suppliers, has adopted the goal of “eliminating information security incidents”, and is continually implementing measures to prevent such incidents or recurrences. These measures include education, raising awareness, auditing and sharing information.
In recent years, there has been a significant increase in the commercial use of external services such as cloud computing and social media. There has also been a rapid increase in opportunities for the use of smart devices such as smartphones and tablet PCs. Regarding the risk of information leaks, it is necessary to prevent not only incorrectly addressed emails being sent by mistake and the theft or loss of PCs and smart devices, but also new kinds of risks such as in-house crimes and cyber terrorism. In this context, when the Fujitsu Group consigns work to suppliers, including those outside Japan, it promotes education and awareness by requiring the same standards of information security management and handling of personal information as it applies to its own operations. If any serious problem regarding information security is discovered at a supplier, or if the supplier fails to immediately implement corrective measures and no improvement is observed, Fujitsu will take steps such as reviewing its business relationship with the supplier.

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Enhancing Supply Chain BCM

The Fujitsu Group sees the enhancement of Business Continuity Management (BCM) throughout its supply chain as essential to ensuring a stable supply of products and services in the event of major disasters or other unexpected contingencies. Accordingly, the Fujitsu Group is committed to continuously enhancing resilience throughout the entire supply chain.

As part of these efforts, we collaborate with suppliers to collect and consolidate site information and improve supply chain visibility. This enables rapid risk detection and impact assessment during disruptions, supporting early situational awareness, timely response and mitigation. We also utilize risk simulation tools to forecast potential impacts and work continuously with suppliers to strengthen resilience across the supply chain.

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Communication with Suppliers

Feedback of Assessment Results in the Suppliers' Performance Review System

Under the Suppliers' Performance Review (*2) system, the Fujitsu Group evaluates and provides feedback to its major product-related and solutions development-related suppliers. Suppliers who do not meet Fujitsu’s standards are asked to make improvements.

(*2) : Suppliers’ Performance Review: A program developed by Fujitsu that assesses the performance of procured goods and the basic profile of enterprises in terms of quality, technology, price, supply and CSR.

Building an Integrated Risk Management Platform

The Fujitsu Group is also working to improve its responses to information security risks, credit and compliance risks, and geopolitical risks, including those relating to sanctions. Under this policy, the Group is working to centrally consolidate and visualize supply chain risk information and resilience assessment data published by external organizations. We are integrating this information with data held by Fujitsu, including sales, production, procurement, and survey results. Fujitsu is building an integrated risk management platform (Third-Party Risk Management Platform) that comprehensively identifies and analyzes risks from multiple perspectives, and links them to timely response action, thereby strengthening governance across its supply chain.
Fujitsu intends to focus its efforts on leveraging advanced digital technologies to build a resilient supply chain capable of responding flexibly and promptly to changes in the external environment. In this way, we can contribute to ongoing value creation and help build a sustainable society.

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Strengthening Procurement Compliance

Education by Procurement Divisions

Fujitsu Group conducts training programs for our procurement staff to disseminate awareness of sustainability and ensure that procurement is socially responsible. This training provides education in compliance and risk management (BCM activities), and includes topics such as sustainable procurement, green procurement, the Act on Proper Transactions with Small and Medium-Sized Entrusted Business Operators (Fair Transactions Act) and the Act on Securing the Proper Operation of Worker Dispatching Businesses and Protecting Dispatched Workers (Worker Dispatching Act).

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Initiatives Related to the Fair Transactions Act and the Guidelines for Price Negotiations to Ensure Appropriate Transfer of Labor Costs

The entire Fujitsu Group makes every effort to maintain legal compliance in accordance with the Fujitsu Way Code of Conduct and Global Business Standards (GBS). The Fujitsu Group also provides company-wide education and training on the Fair Transactions Act and the guidelines for price negotiations to ensure appropriate transfer of labor costs

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Announcement of "Declaration of Partnership Building"

Fujitsu has developed and announced its “Declaration of Partnership Building” in order to build new partnerships by promoting cooperation and coexistence with suppliers and value-creating businesses.
The Declaration of Partnership Building is an initiative introduced by the “Council for Promoting Partnership Building for the Future”, whose members include the Chairman of Japan Business Federation, the President of Chamber of Commerce and Industry, the President of the Japanese Trade Union Confederation, and relevant ministers (Minister of Economy, Trade and Industry, Minister of State for Special Missions (Minister of State for Economic and Fiscal Policy), Minister of Health, Labor and Welfare, Minister of Agriculture, Forestry and Fisheries, and Minister of Land, Infrastructure, Transport and Tourism).
Details of the Declaration of Partnership Building and Fujitsu's declaration are available on the portal site operated by the National Association of Small and Medium Enterprise Promotion Organizations.

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Portal site: Declaration of Partnership Building (Japanese text only)

Supplier Reporting Hotline

The Fujitsu Group receive reports from suppliers regarding any actions that are potential or actual instances of non-compliance in our purchasing activities. Channels have been set up both internally and externally through which we can verify and investigate the facts of each report and respond quickly.
Fujitsu’s internal reporting standards prohibit any adverse treatment of its own staff making such reports or of staff from suppliers making the reports.
Our agreements with suppliers also include explicit provisions on the elimination of anti-social forces and other such groups with the aim of preventing harmful actions by such anti-social forces (and avoiding any encouragement of their activities). The Fujitsu Group, including its suppliers, will have no relationship whatsoever with anti-social forces.

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Supplier Compliance Line (Japanese text only)

Participation in and Promotion of Industry Standard Initiatives

The Fujitsu Group is a member of the Responsible Business Alliance (RBA), an international alliance dedicated to responsible business conduct. Fujitsu respects the RBA Code of Conduct and works collaboratively with suppliers to promote sustainable procurement in its supply chain.
Fujitsu also actively participates and collaborates in international initiatives such as the Partnership for Carbon Transparency (PACT), led by the Japan Electronics and Information Technology Industries Association (JEITA) and the World Business Council for Sustainable Development (WBCSD). Through these activities, Fujitsu promotes efforts to address environmental and social issues across its entire supply chain, together with initiatives designed to visualize and reduce GHG emissions throughout the lifecycle of its products and services. We also work to advance and promote sustainable procurement practices more widely across the industry as a whole.

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FY2025 Performance

Obtaining Agreement to the Procurement Policy

Obtained written agreement to the Fujitsu Group Sustainable Procurement Policy from 692 suppliers.

Sustainability Surveys

Sustainability survey responses received from major suppliers in Japan and overseas (including Fujitsu Group companies): 1,240 companies
For suppliers that failed to meet the required standards, Fujitsu provided corrective support through supplier engagement. For service providers where risks were identified, Fujitsu conducted bilateral audits to confirm the presence or absence of issues and responded by focusing on supporting the establishment and improvement of fundamental management systems. Gradually, Fujitsu considers measures that include third-party audits and promotes staged corrective and improvement measures based on the level of risk and the characteristics of the business relationship.

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【FY2025 Sustainability survey – Number of responding companies】

Japan

602 companies

Overseas

638 companies

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【FY2025 Domestic supplier risk assessment results】

High

Medium

56%

Low

28%

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High-Risk Mineral Survey Results

Responses received from 61.1% of suppliers surveyed
Smelters operated by 804 companies were checked; of those, 338 companies were compliant with the RMI-certified
Responsible Minerals Assurance Process (RMAP).

Implementing GHG Emissions Reductions in the Supply Chain

We completed the setting of emissions reduction targets for 80% of our suppliers based on their FY2022 emissions volume.

Ensuring Diversity in the Supply Chain

We requested suppliers with head offices in Japan, which accounted for 80% of procurement value in FY2022, to register their targets in the “Database of Companies Promoting Women's Participation and Advancement in the Workplace” (333 companies already registered).
We also achieved procurement KPIs in overseas subsidiaries from companies with a diverse set of attributes (eg, SMEs, women-owned/led businesses, minority-owned businesses)

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Promoting Information Security Measures

Voluntary status inspections of information security measures were conducted (November 2025): 2,321 companies

Communication with Suppliers

Held business policy briefings for suppliers to share procurement policies and business strategies, and requested action be taken to address security and compliance risks. 328 companies participated.
Held online sessions for suppliers where the relevant executives explained Fujitsu's policies and initiatives relating to sustainability management and human capital management. The suppliers present were encouraged to accelerate their own efforts in the areas of human rights and employee well-being. Around 400 companies participated.

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Strengthening Procurement Compliance

Held sessions for global procurement staff to share procurement-related issues and initiatives.

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Reports

Fujitsu Integrated Report 2025

Photo of Fujitsu Executive Board Members

Fujitsu Group Sustainability Data Book 2025

Supply Chain

Policy

Sustainable Procurement Activities & Periodic Reviews

Addressing High-Risk Minerals

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Surveys on High-Risk Minerals

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Promoting Green Procurement

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Promoting the Setting of Greenhouse Gas Emissions Reduction Targets in the Supply Chain

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Data Collaboration with Suppliers to Visualize CO₂ Emissions by Product

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Promoting Diversity in the Supply Chain

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Promoting Information Security Measures

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Enhancing Supply Chain BCM

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Communication with Suppliers

Feedback of Assessment Results in the Suppliers' Performance Review System

Building an Integrated Risk Management Platform

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Strengthening Procurement Compliance

Education by Procurement Divisions

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Initiatives Related to the Fair Transactions Act and the Guidelines for Price Negotiations to Ensure Appropriate Transfer of Labor Costs

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Announcement of "Declaration of Partnership Building"

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Supplier Reporting Hotline

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Participation in and Promotion of Industry Standard Initiatives

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FY2025 Performance

Obtaining Agreement to the Procurement Policy

Sustainability Surveys

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High-Risk Mineral Survey Results

Implementing GHG Emissions Reductions in the Supply Chain

Ensuring Diversity in the Supply Chain

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Promoting Information Security Measures

Communication with Suppliers

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Strengthening Procurement Compliance

Reports

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