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Communications and media

The communications and media industry faces management challenges posed by rapidly changing market dynamics and the need to sustain competitiveness. Companies must champion digital transformation to enhance customer experiences and foster innovative business models. Through the provision of cutting-edge video technology and robust network infrastructure, Fujitsu actively fosters fresh customer experiences and operational enhancements, thereby playing a crucial role in shaping the future of communications.

Capabilities

Strengthening customer contacts and relationships

We support data-driven management and effective marketing activities to realize strategies that meet individual needs.

Sport-tech

We support the cycle of player enhancement, fan acquisition, and business expansion. Using ICT, we contribute to the development of the sports industry.

Network infrastructure transformation

Deliver sustainable and secure network infrastructure to improve energy efficiency, cost and performance.

Innovation in video experience

Creating sympathy, bodily sensation, experience, and presence through advanced technology and co-creation. We will contribute to a rich life and provide new experiences through the evolution of smart homes and IoT.

Business optimization

Provide operational innovation and strengthen competitiveness. In order to adapt to the digital age, we are evolving our products, services and business models, and transforming our business processes, organizations and corporate culture.

Featured offerings

Smart Space

Advancing mobility and safety with AI and ICT to improve user experience and boost the value of urban environments.
A woman taking pictures of plants at a flower market

Customer Engagement transformation

Fujitsu combines Salesforce with industry expertise and cutting-edge technology to help customers transform their businesses across the board.

Data Life-Cycle Utilization

Our diverse data platform and professional services support rapid, data-driven decision-making. We derive unprecedented solutions and insights, enabling our customers' DX and contributing to the resolution of social issues.
A man using data for guidance.

AI Technologies and Solutions

We support the creation of new services and businesses that improve daily convenience and enhance people's abilities and knowledge through various business-specific AI technologies, including generative AI, action recognition AI, and demand forecasting.
A female engineer using generative AI.

Maximise ServiceNow Value

This is an advisory service that analyzes the current situation and promotes business improvement for customers using ServiceNow. We offer not only proposals but also support for implementation.
the hands of tablet-based strategy

Insights

How Technology Powers the Net Positive Future

Across industries, organizations face a defining question: how can they create lasting value for society while driving business success? This article explores how the Net Positive mindset—and the technologies that enable it turn ambition into measurable action.

Read the full Net Positive insight article
Hand holding glowing network with bokeh. Future tech.

Customer stories

A true partnership for creative solutions

Despite DELTA Fiber and its vendors using ServiceNow for ticketing, there was no out-of-the-box way to connect them. DELTA Fiber sought Fujitsu’s expertise in designing an application program interface (API) solution that could expand ServiceNow capabilities and automate ticket sharing.

Communications and media enquiries

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