Smart Space
Optimally connecting people, facilities, and services to deliver a comfortable and engaging space that people love to gather in

Solving urban challenges and unlocking new value to create safe, fulfilling lives for all

Advancing facilities, mobility, and safety with AI and ICT, improving comfort, convenience, and security for users and workers while increasing the value of urban spaces.

In recent years, aging and labor shortages have become more serious around the world, increasing the need for cities to flexibly respond to changing consumer needs and become more livable. Creating safe, secure environments that attract diverse people is essential for building sustainable and vibrant urban spaces.

Fujitsu’s Smart Space initiative aims to evolve facilities and cities into safer, more secure, and more attractive spaces by leveraging the power of Data & AI. To achieve this, we provide a unified platform for facility management services centered on ticketing, automatic detection of suspicious behavior and efficient on-site response, and the provision and optimal allocation of diverse transportation options.

Furthermore, by integrating and analyzing facility data, operators can make better decisions, optimize operations, and create new value—enhancing comfort, convenience, and safety for both users and workers, and contributing to a more enriched society.

Our vision

See the text below for a detailed description of the figure.

Fujitsu's Smart Space aims to enhance the safety, convenience, and appeal of facilities and urban environments by leveraging data and AI to deliver better experiences for users. By integrating information about people, mobility, and services, it optimizes the management of the entire space. Furthermore, by utilizing data collected from facilities, it supports decision-making for operators and contributes to the creation of new value.

Our approach

Nighttime scenery in a leisure facility

Unified platform that connects ticketing with surrounding services

By unifying facility operations and ticketing into a single platform, we elevate the user experience with seamless, intuitive interactions. Our solution promotes cross-visitation between multi-purpose venues and enables autonomous facility management—minimizing the need for manual decisions. The result: smoother, more enjoyable experiences for users and smarter, more efficient operations for facility managers.

AI-marked shopping scene

Automated Suspicious Behavior Detection and Efficient On-Site Response

By leveraging video analytics AI to detect behavior patterns, our system automatically identifies suspicious activity and supports rapid on-site response by assigning the most suitable personnel. This enhances overall facility safety, allowing users to enjoy a more secure and worry-free experience.

A man on a bus looking out the window

Breaking down mobility barriers to deliver smooth, stress-free travel for all

We reduce stress in users’ daily travel by developing optimal, multi-modal mobility measures with a comprehensive transportation simulator and deploying them through a MaaS (Mobility as a Service) framework. This leads to smoother, more comfortable journeys and contributes to the overall vitality of the city.

Solution

Providing multi-modal services as a touchpoint between business operators, local residents, and customers, creating a town with high functionality and amenities

The aging of society and a declining population will make it difficult to maintain and manage scattered urban infrastructure. If this situation continues, the shortage of human resources in various services will surface, and the problem of insufficient services will surely progress. To address this social issue, it is essential not only to consolidate dispersed urban spaces and urban infrastructure, but also to develop a well-balanced compact city that harmoniously integrates high functionality with quality amenities.
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An AI video analytics solution that enhances and streamlines video surveillance operations by automatically detecting suspicious behaviour and providing incident management capabilities.

Video Behaviour Analytics (VBA) is a video analytics solution that automatically recognizes predefined human behaviours from video footage. This system is integrated into the existing monitoring and patrolling operations of facilities used by a wide variety of people and provides early detection of events and tracking support functions to help reduce the monitoring load and improve the safety and security of facilities.
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