AI Technologies and Solutions
Creating New Businesses with Business-Specific AI
Realizing DX that creates business transformation beyond simply improving the efficiency and reducing costs of existing operations.
The AI required within organizations is an expert in specific tasks, supporting human decision-making by making proposals to humans using multimodal information such as images, videos, graphs, music, and specialized knowledge, in addition to interpreting linguistic information.Fujitsu supports the creation of new services and businesses that enhance convenience in daily life and improve human capabilities and experiential knowledge through various business-specific AIs, such as generative AI, behavioral recognition AI, and demand forecasting.
Approach to resolution

Expand productivity and creativity and use it for decision-making
Fujitsu provides effective solutions for corporate business challenges in a secure environment by utilizing large-scale language models (LLM1) specialized for industries and operations, and highly reliable retrieval-augmented generation (RAG2).
In the enterprise domain, which possesses large-scale and secure data, we realize industry- and operation-specific LLMs to support our customers' business transformation. Furthermore, by automating information extraction from unstructured data and large volumes of business documents, which previously required a great deal of effort, and by automating hallucination checks, we enable a shift of human resources to higher value-added tasks.
We also propose business sophistication that combines generative AI and AI agents, supporting DX that goes beyond business improvement. By integrating and controlling the systems and data used in business with AI and AI agents, we aim to maximize value through a top-down approach from the desired state, rather than individual business improvements.
Generative AI is now evolving from simple generation to knowledge utilization and action support. We are at the forefront of this evolution, powerfully accelerating our customers' DX.
*1: Large Language Model
*2: Retrieval-Augmented Generation

Improve business value by deciphering human behavior from real-world spatial data.
Fujitsu improves on-site safety, operational efficiency, and customer experience with AI that recognizes people and their behavior with high accuracy.
Fujitsu's video analysis solutions have the world's highest level of behavior detection accuracy and can address on-site challenges across various industries.
In the retail sector, we analyze the behavior of visitors and employees in stores to measure the effectiveness of promotions, optimizing store operations, preventing crime, and improving customer experience.
In manufacturing sites, we analyze worker movements and actions to improve work efficiency and detect errors and near misses, enhancing on-site safety and productivity.
Furthermore, in urban infrastructure and public spaces, we support the improvement of convenience and the creation of safe and secure communities through AI-based monitoring and detection of dangerous behavior. We contribute to the realization of a sustainable society by maximizing the value of video data in a wide range of areas, including public safety.

Contribute to improving accuracy of planning operations and reducing workload through stable and highly accurate demand forecasting
Fujitsu's patented "Dynamic Ensemble Model" technology, which implements the human thinking process of prediction from data characteristics using AI and machine learning techniques, allows for the optimal combination of multiple demand forecasting models through automatic tuning.
By using this technology, rather than selecting a single forecasting model from multiple forecasting models, it is expected that the learning process will accurately capture the characteristics of each forecast target that change due to various factors such as cycle, external factors, and trends, providing stable and highly accurate demand forecasting.
Furthermore, by linking forecast results to various SaaS applications via API, it becomes possible to optimize planning operations such as order placement/receipt , production planning , and labor schedule planning.
Our solutions
Supporting the use of data/AI in business tasks through conversational interfaces

Re-designing society with digital technology

From data in your documents to insights for your business decisions

To analyze financial and sustainability corporate behaviors with transparency and trust

Driving innovation in genomics and shaping the future of medicine

Cutting-edge image analysis AI for highly accurate crime prevention and fraud detection
