Social Well-being

Work Environment

Promoting New Ways of Working with ‘Work Life Shift’ Under the New Normal

In these uncertain times, Fujitsu is promoting Work Life Shift as the New Normal to generate higher employee productivity than ever before, while ensuring that creativity and innovation continue to grow. Work Life Shift is a concept that achieves employee Well-being by not only focusing on ‘work’, but by completely shifting the ‘job’ and the ‘lifestyle’. We are implementing various initiatives, both in terms of personnel systems and workplace environment changes, that will allow us to create and deliver value for our customers regardless of location or time and that will enable the ongoing transformation of Fujitsu itself. The Work Life Shift offering consists of three key categories: Smart Working, Borderless Office, and Culture Change.

Smart Working

Employees of Fujitsu Group companies in Japan work principally on a teleworking basis (excluding those in manufacturing facilities and those assigned to customer sites). Our employees enjoy an optimal work style that allows them to choose flexible working hours and a work location that suit the characteristics and objectives of their work tasks as well as their lifestyle.

Borderless Office

Freed from the constraints of working in a traditional fixed workplace, employees can select a location that ideally matches the required task – be it their home, a hub office, a satellite office, or other appropriate workspace.

Culture Change

People management founded on high levels of employee autonomy and trust will generate maximized team performance and enhanced productivity.

Announcing Work Life Shift 2.0 : DX Company Work Styles that Cater to Everyone’s Well-being

In October 2021, Fujitsu announced Work Life Shift 2.0 as a way to achieve a true hybrid work style that includes the effective use of real communication in the office and also aims to provide workers a more fulfilled life. The new version puts in place more advanced measures that reflect both employee feedback and issues that arose when the original Work Life Shift was implemented.

  • Practical Hybrid Work and the Evolution to “Experience Place”
    As we look towards a post-COVID future, the office is evolving from the workplace of the past to an “experience place” that offers experiences only available at the office. New ways of using the office provide greater collaboration through real communication as we transition to a true hybrid work style that combines the real with the virtual.
  • Evolution of Work Styles for a DX Corporation
    At Fujitsu, we are making the value of the various experiences gained from putting hybrid work into practice visible as data as we move towards a work style that boosts productivity while allowing for greater creativity. We are also further stepping up our collaborations with other corporations and local governments who support the Work Life Shift concept and contributing to the resolution of problems for our customers and the community more broadly.
  • Enabling Work-Life Synergies
    By leveraging flexible work styles to make workers’ home lives more fulfilling, we are generating synergies and promoting new value creation, as well as achieving greater engagement and improving the well-being of all our employees.

Fujitsu Telework System

In April 2017, Fujitsu formally introduced a telework system that allows for flexible ways of working that are not tied to a specific location. This system is available to all Fujitsu parent company employees in Japan and includes working from home or a satellite office as well as working during business trips.
The telework system facilitates business continuity in emergency situations such as the spread of infectious diseases and during natural disasters, providing for work innovations such as holding online meetings and digitizing written materials. It also provides an environment that makes it easier for employees with other commitments, such as raising children or caring for relatives, to continue working, helping Fujitsu to support and retain and attract valuable personnel.

  • Goals of the System
    • To boost individual productivity and maximize the benefits of team work
    • To build an environment that supports continued participation by a diverse range of staff
    • To ensure business continuity and rapid responses to disasters

Initiatives Aimed at Reducing Long Working Hours

The Fujitsu Group aims to improve the well-being and productivity of every employee through a variety of initiatives aimed at reducing long working hours. By promoting Work Life Shift, we aim to implement practical hybrid work modes that combine real and virtual work to suit job goals, thereby improving productivity and creativity in work styles that create new value.

  • Examples of specific initiatives aimed at reducing long working hours:
    • Creating mechanisms to balance the workload across each day (canceling core time in flex time systems and utilizing breaks and restarts)
    • Promoting refresher periods (setting a recommended number of annual leave days to suit the summer and New Year breaks)
    • Using push notifications relating to working hours (sending alert e-mails regarding overtime work, displaying pop-up messages in punch in/out systems regarding health and communications for people working long hours)
    • Improving management (management education on working hours)

Support for a Healthy Work-Life Balance

Fujitsu and its domestic Group companies aim to generate new forms of value through Work-Life Synergies. We support each employee’s efforts to enrich their career with initiatives in areas such as childcare and nursing care.

1. Childcare

  • Childcare leave (available until the day prior to the child’s 1st birthday, but extendable until the first April 20th following the child’s 2nd birthday depending on the availability of day care)
  • Paid childbirth support leave (up to 20 days (4 weeks) can be taken by spouses or partners up to 8 weeks before or after the birth of the child)
  • Use of annual leave is permitted during childcare leave (up to 20 days (4 weeks) can be taken)
  • Paid child illness/injury leave (to provide nursing care, accompany the child for vaccinations or health checks, take part in school events, etc.)
  • Childcare reduced working hours system (up to March 31 in Year 6 of elementary school; can reduce by a maximum of 2 hours per day)
  • Remote working (support for raising a disabled child, single parents, or families where a spouse is posted overseas)
  • Cafeteria Plan (can be used for childbirth preparation, and to purchase babycare products such as diapers and breast pumps, or children’s supplies)
    • Childcare options (babysitting, nursery school and household help expenses) are available for double points under the Cafeteria Plan
  • Release of childbirth and childcare guidelines and a handbook for working parents

2. Caregiving

  • Caregiving and care preparation leave (up to 1 year in total per family)
  • Family care leave (up to 20 days (4 weeks) available)
  • Reduced working hours for caregiving (until the issue requiring care is resolved)
  • Remote work (family caregiving/nursing)
  • Training in basic knowledge for working while caregiving, and deployment of tools that support balancing work and caregiving
  • Release of Handbook on Managing the Balance Between Work and Caregiving Responsibilities
  • Establishment of a contact point for advice

VOICE Program

The Fujitsu Group launched the VOICE Program in October 2020, as a project to "not only listen indirectly to customers' ‘voices’, but also listen more directly and more often" as well as to "directly link the opinions of all Fujitsu Group employees to management". The concept of VOICE is symbolized by the slogan "change one's voice into a force and create a wind of change". This is an activity that aims to heighten corporate competitiveness by collecting the ‘voices’ of customers and employees and – by using them to speed up decision-making in business activities – thereby change behavior, raise awareness, and generate encounters.
As part of efforts to enhance the workplace environment, we periodically conduct surveys related to Work Life Shift and the results are reflected in a range of measures that leverage the VOICE program, such as business process reforms and the review of systems and operations. This leads to improvements in employee experience and employee engagement.

Measures to Enhance Communication

Labor Relations

Fujitsu has a union shop agreement with the Fujitsu Labor Union. Based on this, we hold discussions on various conditions of employment conditions and explain management policies and business conditions, along with business reorganization and other matters, to employees through regular and ad hoc meetings such as the Labor Council or Productivity Council. These agreements also stipulate the collective bargaining rights of the union.
In Europe, the Fujitsu European Labor Relations Council Annual General Meeting has taken place every year since 2000, with the overall financial conditions of the Fujitsu Group and other issues shared with employee representatives from Fujitsu Group companies.
Fujitsu has established a contact point to direct inquiries to a dedicated service desk. This is part of a structure that is designed to make it easy for employees to seek guidance on human resource and administrative operations.

In-house Social Media Network

The Fujitsu Group uses an in-house social media network to strengthen the ties between people all around the world, enabling diverse and talented employees to engage in communication that goes beyond the organization. As communities become more diverse, this network offers spontaneous forms of communication for employees that extends beyond mere interchanges within the organization, encouraging new business plans, secondary jobs and workations, and allowing exchanges of information on careers in the life sphere, such as child-raising and caring.
It is also used by employees to discuss opinions and aspirations circulating in the community, such as staff management policies and the environment.

Initiative to Boost Psychological Safety

Fujitsu Design Initiative for Psychological Safety : A Project to Design Psychological Safety

In June 2021, the Fujitsu Group initiated a project to design psychological safety into its organizational environment such that the environment will promote mutual trust among its employees as they tackle challenges and experience failures.

Overview of the Fujitsu Design Initiative for Psychological Safety
Overview of the Fujitsu Design Initiative for Psychological Safety

1. Promoting the project through design thinking
This project poses the question of how we can boost the psychological safety of both individuals and teams and then maintain that state to promote innovation. It also promotes the investigation of the project design and communication solutions in terms of their design thinking. Promoting the project through design thinking leverages the diversity of the project members so that problems can be solved creatively from the perspective of employees.

2. Release of the free “Fujitsu Psychological Safety Playbook”
In June 2024, we released the “Fujitsu Psychological Safety Playbook” within the company as a resource to provide a basic understanding of psychological safety and Fujitsu’s proprietary improvement model. As of May 2026, the Playbook had been viewed 23,600 times in all. The Playbook is freely available and provides practical tips for organizations engaged in human capital management and cultural transformation.

Fujitsu Psychological Safety Playbook
Fujitsu Psychological Safety Playbook

3. Development and delivery of Psychological Safety Improvement Programs
Psychological Safety Improvement Programs have been developed for each part of the organization and have been delivered to at least 4,500 people so far. In organizations where these programs have been implemented, scores returned by employee engagement surveys have improved and substantial changes in behavior are being observed.

4. GOLD RING award received at the Psychological Safety Awards 2024
At the Psychological Safety Awards 2024, sponsored by ZENTech, Fujitsu received the GOLD RING award.

GOLD RING Award at the Psychological Safety Awards 2024
GOLD RING Award at the Psychological Safety Awards 2024

Key Initiatives in Regions Outside Japan

Promoting Employee Assistance Programs (EAP) in ASEAN

We are rolling out a range of services for employees and their families through the Lyra Employee Assistance Program (EAP). This program caters to a wide range of concerns, offering services such as year-round 24-hour counseling to address issues such as stress management, financial and legal advice, and workplace concerns. In addition, the Lyra Wellbeing Hub provides a library of videos and articles compiled by international experts, together with multilingual webinars on health and well-being.

Promoting Employee Assistance Programs (EAP) in ASEAN

Beach Cleanup Campaigns in East Asia

As part of its sustainability activities, Fujitsu Taiwan runs yearly beach cleanup campaigns. This activity is one of the events that commemorates the founding of the company, and aims to increase people’s awareness of environmental protection. In FY2025, Fujitsu Client Computing Limited (FCCL) also participated in this event, drawing even greater attention to this important cause. Approximately 180 kg of waste was collected during this event.

FY2025 Performance

Initiatives Aimed at Reducing Long Working Hours

The discretionary working system applies to 20% of employees, while the flex time system applies to 77% of employees (Fujitsu Limited)

Telework Rate

The telework rate is around 70%.

Unionization Rate

The unionization rate is 77.0% (Fujitsu Limited) *Calculation basis includes managers and non-regular employees who are not union members.

Turnover Rate

Turnover Rate (Fujitsu)
Turnover Rate (Fujitsu)