Warranty and Protection
Why Fujitsu?
Fujitsu is the world's leading Japanese company, providing professional quality products and services, including comprehensive warranty options to maximize the value of your devices throughout its life cycle.
Reduce unplanned IT cost
Accidents often result in unforeseen expenses and increase IT operating costs. With Fujitsu warranty services, you can plan and forecast maintenance costs early.
Keep devices running smoothly
Fujitsu warranty service helps to ensure the smooth operation of the office, avoiding the need to search repair services due to equipment damage, which affects the progress of daily work, while reducing the workload of IT staff.
Resume office work faster
The Fujitsu Premium Care Plus program provides next-day on-site repair services, eliminating the need to bring your own devices to and from the repair center, saving your time and delivery costs, while increasing productivity.
Get local-language support
Professional level diagnostic services by Fujitsu authorized local partners to avoid communication misunderstandings due to language barriers.
Warranty Upgrade
Every Fujitsu client computing device and Interactive Panel comes with a basic warranty (product model and warranty period may vary depending on the country of purchase). In addition to the basic maintenance services, Fujitsu also provides a series of upgrade options for you to enjoy a superior level of maintenance services.
Warranty Extensions
Extended warranty can help you avoid unplanned expenses due to service expiration. Of course, you can also enjoy professional quality services during the extended warranty period.
International Warranty
International Warranty allows you to get Fujitsu authorized professional maintenance services outside of your country of purchase, so, please feel free to bring your devices abroad for use without worry.
Drive Security
To prevent sensitive data from being leaked from your devices, you can keep the hard drive before sending the device to repair, avoiding data leak due to accidental loss of hard drive in transit, which will result in additional expenses, including time cost to remedy the situation.
Battery & AC Adapter Warranty
Do not let batteries and chargers age and force you to buy new devices. With the addition of a Battery and AC Adapter Warranty, you can extend the life of your devices, protect your investment, and make the most of it.
Accidental Damage Protection
The Accidental Damage Protection Plan protects your devices from accidental damage within the warranty period. Fujitsu accidental damage coverage includes liquid spill, drops, falls, electrical surges, etc. to avoid additional costs resulting from accidents.
Premium Care Plus
The Fujitsu Premium Care Plus program provides next-day on-site repair services, eliminating the need to bring your own devices to and from the repair center, saving you time and delivery costs, increasing productivity, and speeding up to resume office operations.
Frequent Ask Questions
How to register product warranty?
You can make registration here after purchase.
What documents do I need when making registration?
Please ready the original invoice and product serial number label when you make online registration.
How long does it take for general maintenance?
Repair time varies depending on defect issue and spare part availability.
What is the cost of repairs that are not under warranty?
Repair cost varies depending on spare part price and different ASP out of warranty repair service fee.
Can I renew the warranty after the service expiration?
Warranty service should be renewed within the warranty period.
How to purchase warranty services?
You can contact our local authorized service providers to purchase our warranty services.
Where can I find out the product warranty end date?
You can contact our hotline or authorized service providers to check the product warranty end date.