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Retail

The retail industry faces challenges such as changing consumer needs and labor shortages. To address this issue, companies are required to take measures utilizing leveraging digital technologies and tackling the SDGs. Fujitsu is digitizing the supply chain, improving the consumer buying experience, and making retailers more efficient.

Capabilities

Digitisation of the supply chain

We aim to maximize customer value by supporting the creation of end-to-end supply chains using digital technologies. We will achieve sustainable growth by improving efficiency, reducing CO2 emissions, and conserving water resources.

Digital commerce

Improve customer experience and business efficiency with integrated omnichannel e-commerce solutions and frictionless cashless payments.

Business innovation for trading companies and wholesalers

We provide total support for increasing efficiency and creating added value in ordering and inventory management, and help our clients respond to changes in their industries.

Business transformation in the retail industry

We provide a customer experience that meets consumer needs, leveraging digital transformation (DX) and use of data to create new shopping experiences, such as business efficiency and personalization.

Related solutions

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Retail in APAC

A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.

Insights

What is the impact of digital transformation in the retail industry?

How will technology transform the retail industry? The retail industry is attracting attention as an industry where digitalization can significantly change the user experience. Fujitsu identifies 5 trends that will impact retail business in 2030 and suggests how they can contribute to the future of retail.

Know more about the impact of digital transformation in the retail industry
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Key focus areas achieving a sustainable world

Customer stories

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Tabcorp -  Racing forward with new Data Analytics and Digital Marketing Technology 

Tabcorp engaged Fujitsu Data & AI to work with them on an approach that would see Tabcorp adopt advanced analytics, adapt its business models, and establish specialist data science teams that would allow them to outpace the competition.

Baby Bunting - Analytics-powered partnership

Baby Bunting, Australia’s largest retailer of nursery and maternity goods, wanted to increase its market share, meet growing online shopping demand and support its expansion to New Zealand. It decided to move to the cloud and focus on an improved modern data platform and reporting solutions.
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Specsavers - Enhancing the store experience

Facilitating in-store digital experience to modernise retailing at Specsavers.
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Australian Venue Company - Enabling high performance through Data Analytics

The Australian Venue Company engaged Microsoft Partner Fujitsu to help initiate an incremental transition from Excel to an enterprise cloud data platform solution with advanced analytic capability.
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Retail inquiries

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