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Monitor and improve enterprise operations

Always on. Always aware. Always ready.

Fujitsu's Enterprise Operations Centre (EOC) delivers around-the-clock operational visibility and oversight across your entire technology estate, spanning Network, Winapp, Cloud, Infrastructure, Security, Data protection, and Business applications. Backed by continuous monitoring, intelligent automation, and operational expertise, we help organisations maintain service availability, support business continuity, and deliver resilient operations at scale.

Predict. Prevent. Perform

Leveraging intelligent monitoring, automation, and expert operational oversight, the EOC helps identify potential issues before they become incidents, enhancing performance, resilience, and the overall reliability of your operational environment.

Featured offerings

Enterprise monitoring and event detection

Proactively monitor network health and detect events in real time to maintain performance, availability, and operational resilience.

Alert triage and incident escalation

Accelerated incident triage and escalation through rapid alert validation, prioritisation, and response.

Enterprise operations support

Skilled multi-vendor certified engineers, delivering 24x7 service operations through structured response, automation and escalation

Operational insights and continual improvement

Transform operational data into improvement opportunities through analysis, reporting, and actionable recommendations

Offering details

More than a service, a trusted partner

More than a service provider, Fujitsu acts as a trusted partner, combining deep network expertise, proven operational discipline, and strategic guidance to help organisations navigate complexity, unlock innovation, and achieve long-term network success.

Enterprise-grade governance & compliance

Enterprise-grade governance and ITIL-aligned practices ensure consistent service delivery, effective risk management, compliance visibility, and measurable operational performance across your environment.

Data sovereignty and assurance

Combining global expertise with local delivery, Fujitsu provides trusted operational oversight through our Oceania and Global Enterprise Operations Centres, helping organisations maintain data sovereignty, regulatory alignment, and resilient business services.

Automation and tooling driven

Leveraging intelligent automation, advanced tooling, and AI-ready-by-design architectures, Fujitsu enables greater operational efficiency, enhanced service assurance, and faster response to business-impacting events across complex enterprise technology environments.

Customer stories

Toyota Industries Corporation

Toyota L&F, a division of Toyota Industries Corporation, partnered with Fujitsu to launch Japan’s first AI-powered forklift safety evaluation service. This innovative solution helps tackle labor shortages and reduce accident risks across logistics sites nationwide.
Smiling woman in helmet and safety vest driving a forklift.

Squadron Energy

Squadron Energy required an accelerated transition and Fujitsu successfully implemented ServiceNow, Cloud Services for Azure and Microsoft 365 Desktop Support within a condensed timeframe, demonstrating ability to deliver quality outcomes while working at pace.

New South Wales Rural Fire Service

In collaboration with Fujitsu, the New South Wales Rural Fire Service has transformed its emergency response capabilities through a unified, data-driven platform, enabling rapid, coordinated dispatch and improved safety for firefighters and the communities they serve.
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