Behavioural data utilisation

AI-powered surveillance helps retailers prevent theft, protect employees, and enhance customer experiences & security in real-time.

Retail is built on experience, and connection, yet today’s retailers face greater pressure than ever. Utilising real-space data, including video, you can create more personalised experiences within retail and hospitality stores and facilities. By combining visual and transactional data, Fujitsu delivers a 360° view of store activity, detecting fraud, analysing shopper flow, and improving layouts for safety and service.

Creating safer retail and hospitality environments

Retail crime costs UK businesses £2.2B annually, making customer safety and loss prevention critical priorities. With AI-driven technology, you can analyse video and sensor data to detect unusual behaviour, unsafe activity, or theft in real time.

Every incident prevented safeguards both profit and people.

Utilising AI and automation to enhance vigilance and response, you can build environments that feel safe, connected, and trustworthy for staff, customers, and communities alike.

Customer stories

B&Q: Powering sustainable retail by cutting costs and carbon

Discover how B&Q, the UK’s leading home improvement retailer, partnered with Fujitsu to transform energy management across 330+ stores.
A warehouse with many buckets of paint.

Reitan Convenience Sweden: Making convenience sustainable

Reitan aims to exceed customer expectations by making sustainability convenient. By partnering with Fujitsu, they are driving out waste from the business – wasted cost, wasted time, wasted emissions.
 A woman stands at a retail counter

Whitbread: Unlocking faster growth and greater efficiency

Discover how Whitbread has successfully transitioned to a robust IT platform with transparent governance, visibility of operations, cost control and faster time to market.
Picture of chefs cooking in a kitchen