Unified consumer experience

Drive brand loyalty and differentiate your business by delivering seamless consumer experience

In today's competitive landscape, delivering an exceptional and seamless consumer experience is essential to drive brand loyalty and differentiate your business in the market.

Fujitsu's Unified Consumer Experience brings together cutting-edge technology and expertise to help retailers unlock three key outcomes:

• Enhanced Experience
• Decision Intelligence
• Optimal Operations

With Fujitsu as a trusted partner, customers can achieve a unified, innovative, and consumer-centric approach to their operations—delivering consistent value across every touchpoint.

Featured offerings

Unified Commerce

Building the commerce foundations to support an end-to-end shopper journey, across mobile, store and fulfilment – seamless, personalized and sustainable.

Personalized Marketing Services

Achieving sustainable growth and consumption by stimulating demand through personalized shopping

Woman shopping for home groceries on mobile app device

Advanced Operation ＆ Management

Optimizing store processes with new insights provided by AI and IoT technologies in order to enhance the customer journey, reduce store operating costs and be kind to the planet.

Deployment and field services

Fujitsu delivers more than deployment and field support; we deliver business continuity and future-ready performance. With AI-powered insights, nationwide coverage, and over four decades of expertise, we create tailored solutions that ensure your technology investments work harder, last longer, and deliver greater value.

Customer stories

Mini Woolies

Woolworths and Fujitsu have supported the educational experiences of over 5000 young people with disabilities. The Mini Woolies program has now reached the milestone of over 50 sites, providing hands-on learning experiences to school and post school environments.

Reitan Convenience Sweden

Advanced store operation services, with central and local application management and development, real time data transfer, and the end-to-end ownership and project Management of store IT.

Related topics

AI & Data enabling Government

Fujitsu Data & AI enables both state and federal governments to realise their digital transformation strategies by ensuring its services and capabilities are aligned with their business initiatives.

a person talking to another person on a balcony

Security

Our focus on advisory-led services, investment in new SOC capabilities and commitment to delivering cutting-edge security services, ensures we stay ahead of the curve, providing you with solutions that are not only effective today but also scalable for tomorrow's challenges in APAC.

A close-up of a padlock resting on a green circuit board

Digital workplace

Companies need to take initiatives to balance the work style reform of their employees by proposing new ways of working by realising a sustainable business model and employee well-being.

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Retail inquiries

Contact us to find out more