Intelligent Platform
Achieving organic integration and analysis of corporate consumer data to advance strategic decision-making that leads to the creation of new business opportunities and higher profits

Integrate customer data and improve customer experience through AI analysis. Creating New Business Opportunities and Improving Profits

Integrate customer data on a sophisticated platform and perform advanced analytics with AI. Visualize and predict previously overlooked consumer behavior and provide one-stop support for corporate strategic decision-making.
Deliver proven, reliable platforms and best practices. Maximize ROI quickly by automating highly effective data analysis and utilization.

Improve customer engagement by analyzing customer behavior using advanced rules engines and supporting multiple channels

We provide a customer communication platform that utilizes an advanced rules engine as SaaS.
Helps improve customer engagement by automatically generating personalized messages, selecting optimal channels, and measuring effectiveness through customer behavior analysis. Enhance the customer experience and improve operational efficiency through a variety of channels and advanced analytics.

Our approach

A man who buys shoes at a retail store

It combines customer data with AI to create new customer experiences and improve profitability.

Improving customer engagement requires (1) integration of customer data, (2) advanced analysis, visualization, and behavior prediction, and (3) speedy and optimal approaches to customers. By utilizing proven platforms/AI and rule engines in a wide variety of industries, we provide these services in a one-stop manner, contributing to the creation of new business opportunities and increased profits.

Visualize and predict overlooked consumer behavior to enhance corporate strategic decision-making.

It integrates a wide variety of customer contact data on the powerful Customer Data Platform (CDP), and uses advanced AI and rules engines to help you make strategic decisions by visualizing and predicting previously overlooked consumer behaviors. In addition, an omnichannel communications platform foundation enables a speedy and optimal approach to customers. For retailers, we also provide AI-driven dynamic pricing to support pricing strategies that optimize sales and gross margins.

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Maximize ROI at an early stage by analyzing and utilizing highly effective data backed by extensive experience.

Deliver reliable platforms and best practices backed by proven experience. Maximize ROI quickly by automating highly effective data analysis and utilization. For example, in a typical CDP, marketers with high IT skills take time to analyze customer data, which incurs significant analysis costs. However, Fujitsu's unique capabilities such as automatic tagging and AI predictive analysis can significantly reduce analysis costs and accuracy.

Customer stories

GK AIR (Artificial Intelligence for Retail)

Built on world class AI platforms, this solution uses behavioural and usage analysis across multiple historic transactions to personalize the shopper experience, deliver customer-specific promotions and establish optimal dynamic pricing across product and store - together delivering business growth, customer satisfaction and loyalty, and sustainable choices for the customer​.
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