Workflow automation
Automation of low value tasks reduces cost and improves experiences. Healthcare in its current form is unsustainable.
Health services must automate repetitive and low value tasks so that skilled staff can concentrate on patient care and complex tasks. In this way we can improve patient and staff experiences while also reducing cost.
At Fujitsu we have a range of automation solutions. We work with you to understand the problem and then suggest the ideal approach and tool to solve it. Possibilities include workflow automation using platforms such as ServiceNow, Microsoft or specialised machine learning (ML) or artificial intelligence (AI) tools such as conversational AI or generational AI.
Whatever your challenge, technical environment or preference, we have the right skills, partnerships and expertise to guide you to the best possible solution and to implement it with or for you.
Patient safety and care depend on the 24/7 availability of systems and services to enable the workforce.
Information Technology Operations Management (ITOM) automation delivers Value for Money for healthcare providers. ITOM is the strategic management of the IT needs of an organisation, keeping the lights on so that patient care can be delivered without interruption. ITOM automation delivers rapid benefits to your enterprise. Information Technology Service Management (ITSM) automation is the optimisation of delivery of IT services and includes design, creation, delivery and support. At Fujitsu we understand healthcare and the infrastructure, systems and services needed to deliver care consistently and cost-effectively. We work with the major technology partners and have experts ready to help you make the best possible use of solutions and platforms that include:
| Partner | Technology |
|---|---|
| ServiceNow | Enable, a Fujitsu company, ServiceNow Elite partner |
| Microsoft | Gold Partners and Microsoft security and cloud experts |
| Data and AI | Data scientists and consultants leverage information in your organisation |
Customer stories
South Western Sydney Local Health District
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