Support
Contact Fujitsu Indonesia
Company Information
PT. Fujitsu Indonesia’s offices
Headquarters
Tel: +62 21 570 9330
Address:
Wisma Keiai 10th Floor Jl. Jend. Sudirman Kav 3
Jakarta 10220
Indonesia
Email:
Service Center
Fujitsu Service Center
Address:
ITSC Jakarta Branch Office (Service Center)
Jl. Tanah Abang II No.87F, (West Cideng), RT.1/RW.4, Petojo Sel, Gambir District,
Central Jakarta City 10150
( Between Alfamart Store & Maxx Coffee Store )
Office : 021 3850 200
Email :
Technical Support
For Technical Support Services request, please reach FID contact center.
Tel : 021-572 3455
Tel Hotline: 0-800-1-343 343 (toll free)
Email :
Support
Need help with your Fujitsu Products?
Support, resources and contacts
Client Computing Devices
Notebooks (LIFEBOOK), Tablet PCs (STYLISTIC), Desktop PCs (ESPRIMO), Workstations (CELSIUS), Displays, and Interactive Panels
Support by Subject
Fujitsu provides support for all models of the products listed below, with a choice of service levels to fit the specific needs of your business.
Battery Charging Control Tool
Windows 11 Update
Intel Firmware Vulnerability
2022.1 INTEL PLATFORM UPDATE (IPU)
2022.1 INTEL PLATFORM UPDATE (IPU) Intel 2022.1 IPU covering Intel® CSME, BG, TXT & SGX updates, Intel® Firmware (BIOS) updates…
2022 - Q1 INSYDE SECURITY ADVISORY (ISA)
Insyde 2022/Q1 ISA covering Insyde® Firmware (InsydeH2O UEFI-BIOS) updates…
2021.2 INTEL PLATFORM UPDATE (IPU)
Intel 2021.2 IPU covering Intel® SPS, AMT & PMC updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates …
2021.1 INTEL PLATFORM UPDATE (IPU)
Intel 2021.1 IPU covering Intel® CSME, SPS & LMS updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates …
2020-2 Intel Platform update ( IPU ) announcement on 10 Nov 2020
Intel 2020.2 IPU covering Intel® CSME, SPS, TXE, AMT, ISM & DAL updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates …
Intel Vulnerabilities IPU 2020-1 announcement on 11 Jun 2020
Intel 2020.1 IPU covering Intel® CSME, SPS, TXE, AMT & DAL updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates and Intel® SSD updates …
Intel® CSME, SPS, TXE and Intel® AMT 2019.2 IPU Advisory (INTEL-SA-00241)
Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (Intel® SPS), Trusted Execution Engine (Intel® TXE) …
Intel® CSME, SPS, TXE and Intel® AMT 2018.4 QSR Advisory (INTEL-SA-00185)
Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (SPS), Trusted Execution Engine (TXE) …
Intel® CSME, SPS, TXE and Intel® AMT 2019.1 QSR Advisory (INTEL-SA-00213)
Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (SPS), Trusted Execution Engine (TXE) …
Battery Charging Control Update Tool to Fujitsu-made Laptop PCs
Since February 9, 2017, Fujitsu has been offering a “Battery Charging Control Update Tool” through its website for …
Side-Channel Analysis Method Vulnerability (INTEL-SA-00115)
The vulnerability Variant 4 is a derivative of side channel methods previously disclosed in January. Like the other variants, Variant 4…
Side-Channel Analysis Method (Spectre & Meltdown) Security Vulnerabilities (INTEL-SA-00088)
Malicious code utilizing a new method of side-channel analysis and running locally on a normally operating platform has the potential to allow the inference of data values from memory. This issue takes advantage...
Intel Firmware Vulnerability (INTEL-SA-00086)
Intel has identified several security vulnerabilities that could potentially place impacted platforms at risk ...
Infineon TPM Vulnerability
A vulnerability in Infineon TPM hardware has been discovered recently with outdated TPM firmware using an algorithm that generates weaker RSA keys ...
Voluntary Recall and Replacement of Laptop Battery Packs
Certain battery packs manufactured by Panasonic Corporation and used in Fujitsu laptops may ignite and result in fire while recharging...
Information update for Battery Charging Control
Fujitsu is continuously seeking ways to improve the efficiency and safety of our PC products for the benefits of our End Users...
Intel Firmware Vulnerability(INTEL-SA-00075)
How to identify and secure vulnerable systems...
Voluntary Recall and Replacement of Laptop Battery Packs
We have learned that certain battery packs, manufactured by Panasonic Corporation and used in Fujitsu laptops as either originals or replacements, in rare instances may ignite and result in fire. Accordingly, Fujitsu will voluntarily recall and replace the battery packs that may be affected.
RoHS Information
How to Clean Your Computer
Integrated Systems, Server & Storage
PRIMFLEX, PRIMERGY and ETERNUS Series
Support for Fujitsu Computing Products via the Central Portal
Other Products
Scanner & Other Fujitsu Products
Support for the products below is provided by Fujitsu partners and group companies. Please use these links to contact the relevant support teams to ensure your request can be dealt with in a timely manner.