Contact Fujitsu Vietnam

Corporate Information

FUJITSU VIETNAM Limited.

Hanoi Head Office
Tel: (84-24) 22203113
Fax: (84-24) 22203114
Address:
Unit 01-03, 17th Floor, Keangnam Hanoi Landmark Tower,
Lot E6, Cau Giay New Urban Area, Me Tri Ward, Tu Liem District,
Hanoi, Vietnam

Ho Chi Minh Branch Office
Tel: (84.28) 3823 6300
Fax: (84.28) 3823 6303
Address:
9th Floor, Saigon Finance Center (SFC) Building, District 1, HCM City,
Vietnam

Sales

Sale Contacts

FUJITSU VIETNAM Limited.
Business Applications, Softwares, Services
and Computing Products (Server, Storage, Scanner, PC, Printer, PalmSecure)

Hanoi Head Office
Tel: (84-24) 22203113
Fax: (84-24) 22203114
Email: sales-vn@fujitsu.com

Other

Fujitsu Global site

Website: http://www.fujitsu.com/global/contact/

Support

General Customer Support Inquiry or Maintenance Contract

Fujitsu Vietnam Customer Service Center: Room 0101, Luxury Park Views building, lot D32, Cau Giay urban area, Yen Hoa ward, Cau Giay district, Hanoi

Hot line: 0904 98 05 05 or 04-2220 3109
Email: supportcenter.vn@fujitsu.com

Warranty and Support for Server, Storage, Scanner

Service Locations

ELITE TECHNOLOGY JSC

Location: Hanoi (North of Vietnam)

Address:
13th Floor, VEAM Building, Block D, D1 Zone, Phu Thuong ward,
Tay Ho Dist, Ha Noi City
Telephone:
(04) 6280 0878
Facsimile: (04) 6280 0876
Business Hous: 8:00 –17:00
Language:
English and Vietnamese

Location: Thanh Hoa (North of Vietnam)

Address:
Block 3 MBQH, number 530 UBND-QLĐT, Dong Ve ward, Thanh Hoa city,
Thanh Hoa province
Telephone: (037) 8699 986
Facsimile:
(037) 395 88 78
Business Hous:
8:00 –17:00
Language:
English and Vietnamese

Location: Da Nang (Middle of Vietnam)

Address:
59 Thai Phien Street, Phuoc Ninh ward, Hai Chau Dist, Da Nang City
Telephone:
(0511) 356 1568
Facsimile:
(0511) 3561 569
Business Hous:
8:00 –17:00
Language:
English and Vietnamese

Location: Nha Trang (Middle of Vietnam)

Address:
Number 50, 19/5 Street, Vinh Diem Trung residence zone, Vinh Hiep rural commune,
Nha Trang City, Khanh Hoa Province
Telephone:
(058) 6252 528
Facsimile:
(05) 6 251 518
Business Hous:
8:00 –17:00
Language:
English and Vietnamese

Location: Hochiminh (South of Vietnam)

Address:
289/1 Ung Van Khiem Street, ward 25, Binh Thanh Dist, Ho Chi Minh City
Telephone:
(84-8) 3512 3959
Facsimile:
(08) 35 123 958/ 35 128 708
Business Hous:
8:00 –17:00
Language:
English and Vietnamese

Location: Can Tho (South of Vietnam)

Address:
289/L13-14 Block, Hung Phu new residence zone, Hung Thanh ward, Cai Rang Dist,
Can Tho City
Telephone:
(0710) 3917 629
Facsimile:
(0710) 3 737 329
Business Hous:
8:00 –17:00
Language:
English and Vietnamese

Support

Need help with your Fujitsu Products?

Support, resources and contacts

Client Computing Devices

Notebooks (LIFEBOOK), Tablet PCs (STYLISTIC), Desktop PCs (ESPRIMO), Workstations (CELSIUS), Displays, and Interactive Panels

Support by Subject

Fujitsu provides support for all models of the products listed below, with a choice of service levels to fit the specific needs of your business.

Battery Charging Control Tool
Windows 11 Update
Intel Firmware Vulnerability

2022.1 INTEL PLATFORM UPDATE (IPU)

2022.1 INTEL PLATFORM UPDATE (IPU) Intel 2022.1 IPU covering Intel® CSME, BG, TXT & SGX updates, Intel® Firmware (BIOS) updates.

2022 - Q1 INSYDE SECURITY ADVISORY (ISA)

Insyde 2022/Q1 ISA covering Insyde® Firmware (InsydeH2O UEFI-BIOS) updates.

2021.2 INTEL PLATFORM UPDATE (IPU)

Intel 2021.2 IPU covering Intel® SPS, AMT & PMC updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates.

2021.1 INTEL PLATFORM UPDATE (IPU)

Intel 2021.1 IPU covering Intel® CSME, SPS & LMS updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates.

2020-2 Intel Platform update ( IPU ) announcement on 10 Nov 2020

Intel 2020.2 IPU covering Intel® CSME, SPS, TXE, AMT, ISM & DAL updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates.

Intel Vulnerabilities IPU 2020-1 announcement on 11 Jun 2020

Intel 2020.1 IPU covering Intel® CSME, SPS, TXE, AMT & DAL updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates and Intel® SSD updates …

Intel® CSME, SPS, TXE and Intel® AMT 2019.2 IPU Advisory (INTEL-SA-00241)

Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (Intel® SPS), Trusted Execution Engine (Intel® TXE) …

Intel® CSME, SPS, TXE and Intel® AMT 2018.4 QSR Advisory (INTEL-SA-00185)

Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (SPS), Trusted Execution Engine (TXE) …

Intel® CSME, SPS, TXE and Intel® AMT 2019.1 QSR Advisory (INTEL-SA-00213)

Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (SPS), Trusted Execution Engine (TXE) …

Battery Charging Control Update Tool to Fujitsu-made Laptop PCs

Since February 9, 2017, Fujitsu has been offering a “Battery Charging Control Update Tool” through its website for … 

Side-Channel Analysis Method Vulnerability (INTEL-SA-00115)

The vulnerability Variant 4 is a derivative of side channel methods previously disclosed in January. Like the other variants, Variant 4…

Side-Channel Analysis Method (Spectre & Meltdown) Security Vulnerabilities (INTEL-SA-00088)

Malicious code utilizing a new method of side-channel analysis and running locally on a normally operating platform has the potential to allow the inference of data values from memory. This issue takes advantage...

Intel Firmware Vulnerability (INTEL-SA-00086)

Intel has identified several security vulnerabilities that could potentially place impacted platforms at risk ...

Infineon TPM Vulnerability

A vulnerability in Infineon TPM hardware has been discovered recently with outdated TPM firmware using an algorithm that generates weaker RSA keys ...

Voluntary Recall and Replacement of Laptop Battery Packs

Certain battery packs manufactured by Panasonic Corporation and used in Fujitsu laptops may ignite and result in fire while recharging...

Information update for Battery Charging Control

Fujitsu is continuously seeking ways to improve the efficiency and safety of our PC products for the benefits of our End Users... 

Intel Firmware Vulnerability(INTEL-SA-00075)

How to identify and secure vulnerable systems...

Voluntary Recall and Replacement of Laptop Battery Packs

We have learned that certain battery packs, manufactured by Panasonic Corporation and used in Fujitsu laptops as either originals or replacements, in rare instances may ignite and result in fire. Accordingly, Fujitsu will voluntarily recall and replace the battery packs that may be affected...

RoHS Information
How to Clean Your Computer

Integrated Systems, Server & Storage

PRIMFLEX, PRIMERGY and ETERNUS Series
Support for Fujitsu Computing Products via the Central Portal

Other Products

Scanner & Other Fujitsu Products

Support for the products below is provided by Fujitsu partners and group companies. Please use these links to contact the relevant support teams to ensure your request can be dealt with in a timely manner.