Stakeholder Engagement
Fujitsu Group's Stakeholders
To promote sustainability management that reflects the changes and needs of society, the Fujitsu Group understands the importance of creating regular opportunities to engage in dialogue with a diverse range of stakeholders and building solid trust-based relationships.
We carefully consider the opinions and issues arising from the dialogue sessions, share them with all concerned parties, and work toward internal reforms and problem resolution.
Customers
Key ESG Issues
- Provide products and services that address customer challenges
- Contribute to resolving societal challenges by collaborating creatively with customers
- Ensure information security
- Protect data privacy
Means of Engagement
- Sales activities, promotion/advertising
- Publications
- Websites
- Customer contact center
- Survey of Net Promoter Score
Partners
Key ESG Issues
- In its supply chain, the Fujitsu Group will achieve responsible procurement that embraces diversity and gives full consideration to human rights, the environment and health & safety.
Means of Engagement
- Briefings to partners
- CSR Survey
- Information exchange meetings
Shareholders and investors
Key ESG Issues
- Timely and appropriate information disclosure
- Enhance corporate value
- Response to concerns about key ESG issues
Means of Engagement (Frequency)
- Annual Shareholders’ Meeting (annual)
- Investor Relations website
- Integrated Report
- Financial Results Announcements (quarterly)
- ESG Briefing (annual)
- Individual consultations (as required)
Employees
Key ESG Issues
- Protect human rights
- Ensure thorough compliance
- Nurture and retain talent
- Improve the workplace environment
Means of Engagement (Frequency)
- Intranet websites
- Employee Engagement Surveys (semiannual)
- Labor union consultations
- Exchange of views with senior management
Communities (global and local)
Key ESG Issues
- Coexist with communities
- Provide value to society
Means of Engagement
- Websites
- Publications
- Social contribution activities
Government authorities and public organizations (*1)
Key ESG Issues
- Comply with laws and regulations
- Policy recommendations
Means of Engagement
- Reports and submissions to government and public organizations
- Public-related committees and study groups
*1 Fujitsu conducts political donations properly in accordance with the Political Funds Control Act. Our total domestic political donations in FY2023 amounted to 19.9 million yen.
Stakeholder Engagement Achievements
Sustainability Briefing (15 December, 2025)
-
Fujitsu’s Sustainability Management
- Presenter: Takashi Yamanishi, Corporate Executive Officer, EVP, CSSO
- [PDF] Presentation Material
-
Enhancing Corporate Value: Fujitsu's Human Capital Strategy
- Presenter: Hiroki Hiramatsu, Director and Corporate Executive Officer, SEVP, CHRO
- [PDF] Presentation Material
Sustainability Briefing (10 December, 2024)
-
Fujitsu’s sustainability strategy for achieving our purpose
- Presenter: Takashi Yamanishi, Corporate Executive Officer, EVP, CSSO
- Target: Media and Analysts, etc.
- [PDF] Presentation Material
ESG Briefing (12 October, 2023)
-
Human Capital Management in Fujitsu
- Presenter: Hiroki Hiramatsu, Corporate Executive Officer, EVP, CHRO
- Target: Shareholders, Investors, etc.
- [PDF] Presentation Material
Stakeholder Dialogue Sessions
Enhancing Business Management through Dialogue with Outside Experts
Aiming to reflect the opinions of diverse stakeholders in business management, the Fujitsu Group regularly invites outside experts to participate in dialogues with its senior management team. We host lively discussions about how best to use technology to contribute to sustainable development and ensure the Company’s continued growth.
Stakeholder dialogue sessions held to date
FY2025
Fujitsu's management and Peter Bakker, President & CEO of the WBCSD discussed the theme "Make sustainability a competitive advantage" The discussion revolved around building trust in the age of AI, addressing supply chain risks posed by climate change, and the importance of solving sustainability issues through business.
FY2024
Opinions were exchanged on the relationship between business and sustainability, management taking into account the international situation, management practices based on the causal relationship between financial and non-financial matters, utilization of diverse human resources, and productivity improvement through digitalization. In particular, the importance of data-driven management, the difference between global and Japanese standards for ESG initiatives, and the issue of power consumption in AI applications were discussed. They also emphasized the need for collaboration to foster corporate culture, develop human resources, and realize a circular economy.
FY2023
Uchikawa-san from Teijin spoke about the challenge of balancing sustainability contributions through business with economic rationality. Aoki-san from Wholeness Lab discussed the importance of data in ecosystem initiatives and the approach of viewing sustainability from the perspective of sufficiency. Following these talks, we held a discussion on the elements required for sustainability management and co-creation business.
FY2022
Noda-san from Veolia Japan and Kobu-san from Invesco Asset Management participated. The discussion emphasized strategies for sustainable growth and enhancing corporate value, the importance of sustainability, the "visualization" of non-financial information, and the necessity of collaboration with different industries and partnerships between academia, government, and industry. Additionally, the introduction of Fujitsu's globally unified job-based model was mentioned.
