Stakeholder Engagement
Fujitsu Group's Stakeholders
To promote sustainability management that reflects the changes and needs of society, the Fujitsu Group understands the importance of creating regular opportunities to engage in dialogue with a diverse range of stakeholders and building solid trust-based relationships.
We carefully consider the opinions and issues arising from the dialogue sessions, share them with all concerned parties, and work toward internal reforms and problem resolution.
Customers
Key ESG Issues
- Provide products and services that address customer challenges
- Contribute to resolving societal challenges by collaborating creatively with customers
- Ensure information security
- Protect data privacy
Means of Engagement
- Sales activities, promotion/advertising
- Publications
- Websites
- Customer contact center
- Survey of Net Promoter Score
Partners
Key ESG Issues
- In its supply chain, the Fujitsu Group will achieve responsible procurement that embraces diversity and gives full consideration to human rights, the environment and health & safety.
Means of Engagement
- Briefings to partners
- CSR Survey
- Information exchange meetings
Shareholders and investors
Key ESG Issues
- Timely and appropriate information disclosure
- Enhance corporate value
- Response to concerns about key ESG issues
Means of Engagement (Frequency)
- Annual Shareholders’ Meeting (annual)
- Investor Relations website
- Integrated Report
- Financial Results Announcements (quarterly)
- ESG Briefing (annual)
- Individual consultations (as required)
Employees
Key ESG Issues
- Protect human rights
- Ensure thorough compliance
- Nurture and retain talent
- Improve the workplace environment
Means of Engagement (Frequency)
- Intranet websites
- Employee Engagement Surveys (semiannual)
- Labor union consultations
- Exchange of views with senior management
Communities (global and local)
Key ESG Issues
- Coexist with communities
- Provide value to society
Means of Engagement
- Websites
- Publications
- Social contribution activities
Government authorities and public organizations (*1)
Key ESG Issues
- Comply with laws and regulations
- Policy recommendations
Means of Engagement
- Reports and submissions to government and public organizations
- Public-related committees and study groups
*1 Fujitsu conducts political donations properly in accordance with the Political Funds Control Act. Our total domestic political donations in FY2023 amounted to 19.9 million yen.
Stakeholder Engagement Achievements
Sustainability Briefing (15 December, 2025)
- Fujitsu’s Sustainability Management
- Presenter: Takashi Yamanishi, Corporate Executive Officer, EVP, CSSO
- [PDF] Presentation Material
- Enhancing Corporate Value: Fujitsu's Human Capital Strategy
- Presenter: Hiroki Hiramatsu, Director and Corporate Executive Officer, SEVP, CHRO
- [PDF] Presentation Material
Sustainability Briefing (10 December, 2024)
- Fujitsu’s sustainability strategy for achieving our purpose
- Presenter: Takashi Yamanishi, Corporate Executive Officer, EVP, CSSO
- Target: Media and Analysts, etc.
- [PDF] Presentation Material
ESG Briefing (12 October, 2023)
- Human Capital Management in Fujitsu
- Presenter: Hiroki Hiramatsu, Corporate Executive Officer, EVP, CHRO
- Target: Shareholders, Investors, etc.
- [PDF] Presentation Material
