Occupational Health and Safety
Health and Safety Policy
The Fujitsu Group has established a Health and Safety Policy for conducting various business activities, and we promote group-wide efforts to set up safe, pleasant working environments and create a workplace culture that will ensure the health and safety of our employees. Health and safety policies and initiatives are reported and shared with CHRO, and communicated to all employees.
< Fujitsu Group’s Health and Safety Policy >
Ensuring the health and safety of Fujitsu's employees is one of the most important management topics, and it is given the highest priority in all of Fujitsu's business activities.
The Fujitsu Group has established a system to promote health and safety in each region, and we are moving forward to ensure compliance and preventive measures for occupational health and safety in accordance with the laws and policies of each country, such as those stipulated by the Ministry of Health, Labour and Welfare, ILO, etc., through a comprehensive, region-led approach.
We have set up the Central Health and Safety Committee in Japan, which is comprised of the representatives of the Human Resources and Corporate Affairs Unit, Health Promotion Unit, and representatives and others from the Labor Union to function as an overseer for the Health and Safety Committees at each business site. The Central Health and Safety Committee meets once per year to share information and report to management and those in charge at each location about the confirmed status of disasters that occurred at business sites and implement preventative measures, while also formulating Group-wide health and safety related policies.
In addition, the health and safety management organizations at individual business sites, comprised of staff from the Human Resources and Corporate Affairs Unit and representative of each business site, hold monthly Health and Safety Committee meetings. These committees establish policies suited to the unique characteristics of each site, set priorities, and work to create healthier, safer workplaces in accordance with policies related to the occupational health and safety. In addition, these health and safety management organizations conduct regular workplace patrols, survey for potentially dangerous areas or causes of health hazards and factors based on a workplace inspection checklist, and report on improvements, and conduct risk assessments. They also post response methods on each business site’s intranet as a preparatory measure for emergencies.
The Human Resources Unit has a workplace management inquiry system and workflow for promptly reporting workplace accidents, and responds to inquiries and consultations from employees at any time.
In Americas region, Asia Pacific, the Europe region, and at the Global Delivery Business Group, we hold health and safety leadership forums three times a year for the purposes of monitoring and examining occupational health and safety activities at the regional and national levels, as well as report on strategic goals, achievements and ongoing improvements in occupational health and safety at the regional and national level to foster a culture that does not tolerate occupational accidents in the workplace.
Fiscal 2024 Results
The Fujitsu Group aims to achieve zero occurrences of serious accidents, implementing various measures to create a safe and comfortable working environment at all workplaces and promote mental and physical health. Specifically, we provide information on health and safety, offer training opportunities to promote awareness towards health and safety and take steps for the prevention of occupational accidents, as well as encourage employees to develop exercise habits and take preventive actions against accidents. Furthermore, we also strive to maintain and improve the quality of our activities, including acquisition of international certifications. The details of our initiatives aimed at improving employee safety and health are reported and shared with CHRO, which meets regularly.
Occupational Health and Safety Training
We provide health and safety training, as well as health education that raises health awareness, for the entire Group and for the unique environments at each office. In particular, industrial physicians and counselors send messages as necessary in regard to topics such as lifestyle diseases and various vaccinations, and physical and mental health maintenance in order to raise employee awareness.
We also utilize Fujitsu Learning Experience to create an environment where anyone, at a global level, can learn anytime with initiatives suited to the circumstances of each region and country.
In Japan, health and safety education is provided via e-learning to new employees of Fujitsu or Group companies to acquire useful basic knowledge on occupational accident prevention and self-management of health (1,944 people/year complete the course).
In Americas region, Asia Pacific, the Europe region, and at the Global Delivery Business Group, online training “Safety Awareness World” allows employees to experience various work environments around the world for the purpose of understanding and properly managing workplace health and safety risks (95% of the target 45,001 employees have completed this training). This training includes a learning mode and testing mode that focus on important topics related to safety such as reporting hazards and incidents, preparedness in emergencies, risk assessment, and support tools aimed at ensuring safety at all locations where employees work. It is available in 10 languages and allows for comparisons of results between countries and regions.
World Day for Safety and Health at Work
In support of the purpose of the International Labour Organization’s (ILO’s) World Day for Safety and Health at Work, we conduct awareness-raising activities on employee occupational safety and health at a global scale. For the 2024 World Day for Safety and Health at Work, we delivered a message to all employees about the importance of health and safety and a safe and healthy work environment.
In Americas region, Asia Pacific, the Europe regions, and at the Global Delivery Business Group, we conducted safety and health awareness campaigns aimed at building an environment where teams from various countries and regions can work safely. This included reporting on the causes of and means to prevent accidents, incidents, slips, and trips, sharing information on heatstroke prevention, responding to extreme weather conditions, establishing ergonomically optimal workplaces, and ensuring safe driving and safe vehicle equipment.
In addition, we have in place occupational safety and health support tools for employees and conduct mock training in preparation for emergency situations (terrorist threats, pandemics, extreme weather events, fires, etc.).
Initiatives for Obtaining International Occupational Health and Safety Certifications, and External Evaluations
The international standard of ISO 45001 certification for occupational health and safety management (OH&S) has been obtained by Group companies in the UK, Ireland, France, Spain, Australia, New Zealand, Germany, Portugal, India, and Estonia, and in FY2024, Group companies in Poland and the Philippines newly gained certification. In addition, a team of occupational health and safety experts who are members of IOSH (Institution of Occupational Safety and Health) and have been certified through ISO45001 lead auditor training have been deployed in various overseas regions outside Japan to support a diverse workforce.
For external evaluations, we were recognized for our efforts to maintain and provide a healthy and safe working environment, and India and the Global Delivery Business Group received the International Safety Award from the British Safety Council. This award is given in recognition of exemplary efforts in health, safety, and well-being management. We also participate in the Global Electronics Council’s Sustainability Technology Committee, which has agreed on new requirements regarding the global environment and human rights, as well as the Business Leaders Forum of the IOSH (Institution of Occupational Safety and Health) in the UK.
In Taiwan, we conduct workplace safety and health activities in accordance with regulations established by the Taiwanese government, and have obtained the Healthy Workplace Certification-Health Promotion Mark from the Health Promotion Administration (MOHW-HPA).
Group Companies with ISO 45001
Fujitsu Australia Limited
Fujitsu Services Ltd
Fujitsu Services GmbH
Fujitsu Technology Solutions GmbH
Fujitsu Technology Solutions SA
Fujitsu Technology Solutions SAS
Fujitsu Technology Solutions LDA
Fujitsu New Zealand Ltd
Fujitsu Consulting India Pvt Limited
Fujitsu Estonia AS
Fujitsu Technology Solutions Sp. z o.o.
WeServ Systems International Inc.
Occupational Accident Response and Workplace Management
In parallel with thorough prevention measures for workplace accidents, each region and country promptly responds when a workplace accident occurs.
When an employee in Japan is injured at work, a workflow is implemented to quickly and appropriately collect information about the workplace accident, such as when and where the accident occurred, with a strengthened response up through the Human Resources Unit. After confirming the contents of employee and workplace repots, the Human Resources Unit conducts interviews with the persons involved in the accident and the related parties to obtain further details as well as to take the necessary measures for injured persons to recover from the workplace accident. In addition, we are always available to employees for consultations about workplace accidents or general health and safety matters through our workplace management inquiry system.
In Americas and the Europe regions, and at the Global Delivery Business Group, our workplace accident reporting system (Ask Safety) is used for reporting and investigating workplace accidents and managing measures to prevent recurrences. We also regularly promote use of this system to our employees at the regional and national levels through various kinds of training, our intranet sites, and webinar sessions. In addition, in the Europe region and at the Global Delivery Business Group, we encourage employees to regularly review their work environment, and conducted a workplace assessment in 2024 that included new items related to commuting and sustainability in order to measure the organization's current and future environmental impact. Employees can also use the system to request health and safety support, report concerns, and make suggestions for improvement. Employee requests are sent to the relevant health and safety experts, and progress can be tracked until the request is officially completed. We also operate an internationally certified health and safety management system and support our employees in each country and region by providing structured policies, procedures, work instructions, and effective risk-based processes and emergency preparedness protocols for business functions.
In Taiwan, industrial nurses and doctors visit workplaces regularly to manage employees' health and provide consultation, allowing employees to receive professional medical care and advice without leaving the office.
Occupational Accident Occurrences (Fujitsu and Group Companies)
Japan*1
*1: Fujitsu Limited (reference period: January to December of each year)
*2: Calculated in accordance with the regulations of the Ministry of Health, Labour and Welfare in Japan: Frequency rate ([Number of new cases of fatal and non-fatal occupational injury during the reference period (*3) / Total number of hours worked by workers in the reference group during the reference period] x 1,000,000)
*3: Number of cases due to occupational accidents that resulted in one or more days of absence from work or the loss of a part of the body or its functions
*4: Calculated in accordance with the regulations of the Ministry of Health, Labour and Welfare in Japan: Severity rate ([Number of days lost due to new cases of fatal and non-fatal occupational injury during reference period / Total number of hours worked by workers in the reference group during the reference period] x 1,000)
International regions (January–December 2024)
*5: Calculated in accordance with the regulations of ILO：Non-fatal occupational injury frequency rate ( [Number of new cases of non-fatal occupational injury during the reference period] / [Total number of hours worked by workers in the reference group during the reference period] x 1,000,000)
*6: Calculated in accordance with the regulations of ILO：Non-fatal occupational injury severity rate ( [Number of days lost due to new cases of non-fatal occupational injury during the reference period] / [Total number of hours worked by workers in the reference group during the reference period] x 1,000,000)
Absentee Rate*7
*7: Based on the number of full-time employees as of the end of the fiscal year (March 20) of Fujitsu Limited and Group companies in Japan (59 companies in FY2022, 56 companies in FY2023, and 56 companies in FY2024).
*8: Employee absentee rate (Absentee rate = [Number of absentee days *9 / Total days scheduled to be worked in the accounting period] x 100)
*9: Number of absentee days= Absence + Leave of absence (including absentee days and leave of absence due to illness and an accident, and absentee days due to an occupational accident)