The hidden ROI of employee experience Driving productivity and innovation through human-centric leadership

Interior view of a modern office building with people walking on different levels.

Report | 2026-06-26

10 minute read

Happy employees drive business performance and Employee Experience Management (EXM) can be crucial for your innovation and agility. This report from Fujitsu consultants Sachin Zad and Marcus Robbins, explores the hidden ROI of employee experience.

Take a look and discover how to:

• Redefine EXM: Focus on Experience-Level Agreements (XLAs).
• Embrace Human-Centric Design: Create meaningful change through empathy.
• Implement AI Strategically: Augment human capabilities for career paths and employee well-being.
• Prioritize Transparency and Involvement: Foster trust with employee involvement.

Download the full report to start your journey to experience-driven success and unlock your workforce's true potential.

Explore the insight report

Uvance Wayfinders
Consulting by Fujitsu

A long bridge stretches across the ocean at night, with streaks of car lights.

Explore Uvance Wayfinders

Related Information

Unlocking continuous growth: "Data & AI-native" business process transformation

As AI proves its power, it's crucial to reimagine business processes around human-AI collaboration. Learn how to build Data & AI-native operations through unified transformation across data, IT architecture, and security, driving continuous growth.

Aerial view of a highway junction at night with light trails from cars.

Business transformation in the age of AI

AI is driving a business revolution, transforming workflows, decisions, and outcomes. Discover how to navigate this shift and make smarter, future-ready choices.

Abstract digital technology background with glowing lines and particles.

Why your AI proof of concept isn't enough – and how to fix it

AI is transforming industries at an unprecedented pace, creating both immense opportunities and significant challenges for today's business leaders.
This report cuts through the hype surrounding AI, providing valuable insights and expert opinions on the key trends shaping the future of business.

Abstract digital display of data charts and graphs.

Resilience and AI: How smart retailers are combating tariffs

AI can offer some much-needed resilience for retailers and CPG businesses looking to address this challenge of tariff volatility. This report explores how smart retailers can use AI to combat tariffs and optimize sourcing, providing a roadmap for AI-powered resilience.

Computer chip with digital data flowing through circuit board.

Rewriting the pricing playbook: How AI is turning data into dynamic pricing power

Simply put, outdated pricing strategies could be costing you. The good news is that AI can help transform your pricing into a data-driven science, unlocking dynamic strategies that maximize your margins. This report explores how to successfully approach this challenge.

Quantum Inspired Optimization: Driving breakthroughs for business challenges

Quantum-Inspired Optimization (QIO) offers a new approach to tackle your complex business challenges faster and more effectively. This report explores how QIO can deliver game-changing results for your business.

Close-up of a blue computer circuit board.

The business case for Net Positive: How organizations can thrive in a resource constrained world

Transform sustainability with AI. This report explores Net Positive practices which drive revenue, support ESG goals, and create positive impact.

DNA strand covered in lush greenery and small flowers.

page top