Risk Management

To enforce risk management across the entire Fujitsu Group, we conduct education and training at every level.
These programs are targeted at newly appointed executives and managers, as well as others, to educate them on our basic approach to risk management and our rules for promptly escalating issues to the Risk Management & Compliance Committee. The programs present specific instances relating to products, services, and information security, with the aim of continually improving participants’ awareness of risk management and enhancing their capacity to respond to risks.
Furthermore, by incorporating risk management into employee evaluation indicators, the risk management departments aim to not only link evaluations to financial incentives, but also enhance the organization’s risk responsiveness by improving its risk management skills.
Refer to the “FY2024 Performance” section for information on education outcomes for FY2024.

The basic policy of Fujitsu and its group companies in and outside Japan is to ensure the safety of staff and facilities when disasters occur, to minimize harm and to prevent secondary disasters. We also aim to ensure that business operations resume quickly, and that we can assist in disaster recovery for our customers and suppliers. To this end, we are building robust collaborative structures in our internal organizations and strengthening our business continuity capabilities.
In addition to supporting our customers through the management structure in each business unit and group company, the Fujitsu Group is building ‘area-based disaster management systems’ in each region for working in cooperation with and responding to customers.
To verify the efficacy of our disaster management systems and enhance our response capabilities, we conduct drills tailored to every level, from the entire company through to task forces, workplaces, and employees. We also implement voluntary inspections and verification activities to prevent accidents and minimize the level of harm in each of our facilities. These efforts enable us to accurately identify existing issues and review and implement measures to address those issues, thereby allowing us to work toward continually improving our capacity to prepare for disasters and sustain our business operations.
For more information on our Group-wide disaster management, joint disaster response drills and verification activities, please refer to the PDF listed below, and for activity outcomes for FY2024 refer to the “FY2024 Performance” section.

Recent years have seen a myriad of risks that threaten continued economic and social activity. Such events include earthquakes, floods and other large-scale natural disasters, disruptive incidents and accidents, and pandemics involving infectious diseases. To ensure that Fujitsu and its group companies both in and outside Japan can continue to provide a stable supply of products and services offering the high levels of performance and quality that customers require, even when such unforeseen circumstances occur, we have formulated a Business Continuity Plan (BCP). We are also promoting Business Continuity Management (BCM) as a way of continually reviewing and improving our BCP.
In its response to disasters and infectious diseases, the Fujitsu Group placed the highest priority on maintaining the health and safety of its customers, suppliers and employees, and their families . It also promoted initiatives to sustain the supply of products and services to customers and to help resolve the many societal issues that arise due to disasters and infectious diseases.
For more information on our BCM activities, infectious disease countermeasures and BCM in our supply chain, please refer to the PDF listed below, and for activity outcomes for FY2024 refer to the “FY2024 Performance” section.