Harnessing technology to ensure organisational resilience and sustainable growth

Future-ready retail and hospitality

Empowering future-ready retail and hospitality estates

In an era defined by volatile energy costs and the need for seamless customer experiences, Fujitsu is transforming the physical store. By integrating advanced AI and data orchestration, we help the UK retail & hospitality sector automate manual tasks, ensure regulatory compliance, and turn "green initiatives" into significant cost savings. From the checkout line to the back-of-house utility meter, our digitalisation solutions create a more efficient future retail estate.

Fujitsu utilises AI, automation, and data intelligence, to drive operational efficiency and deliver connected customer experiences. We support retailers & hospitality organisations in achieving measurable progress toward Net Positive operations, reducing energy use, and improving transparency across supply chains.

Offerings

Digital age verification

Fujitsu’s Digital Age Assurance technology delivers secure and seamless customer age verification, boosting compliance, speed and customer experience.
Digital Age Assurance

Energy analytics solutions

Utilise AI and ML to uncover hidden energy waste, reduce facility costs and optimise efficiency.
Energy Analytics Hub

Behavioral data utilisation

Unlock actionable insights with Fujitsu’s AI driven behavioural data utilisation, enabling smarter decisions through advanced human behaviour analytics.
Behavioural-Data-Utilisation

Offering details

Unified data orchestration

Our solutions eliminate data silos by connecting disparate systems. By automating age-restricted sales with Digital Age Assurance, we reduce friction and help retailers meet their compliance and safety concerns.
Unified Data Orchestration

Evidence-based sustainability and efficiency

We transform raw data into measurable outcomes using advanced modelling and predictive tools. Within Energy Management our approach has already saved 39 million KWh, equivalent to £3.9m per year.
Evidence-Based Sustainability & Efficiency

Protect customers and staff with AI based video analytics

Identify suspicious behaviour, ensuring customer and employee safety, by analysing video data using AI, for safer management of stores and facilities.
Protect customers and staff with AI based video analytics

Customer stories

B&Q Limited

In preparation for introducing more sustainable energy sources to its stores, B&Q worked with Fujitsu, leveraging its expertise in sustainability initiatives and data analysis, to optimise its energy usage.
A warehouse with many buckets of paint.

Reitan Convenience Sweden

Advanced store operation services, with central and local application management and development, real time data transfer, and the end-to-end ownership and project Management of store IT.
 A woman stands at a retail counter

Whitbread Group

Creating a Springboard™ to Azure Cloud - Whitbread has now successfully transitioned to a robust IT platform with transparent governance, visibility of operations, cost control and faster time to market

Related services

Cost effective retail and hospitality operations

Fujitsu helps retail and hospitality boost efficiency and resilience with smart automation, streamlined operations, and sustainable, cost effective technology.
Cost effective Retail and Hospitality operations

Connected commerce experiences

Fujitsu enables connected commerce by unifying digital and in store experiences to improve customer journeys, boost efficiency, and drive sustainable growth.
Connected commerce experiences