Salesforce Services and Solutions

Tailored salesforce solutions. Proven innovation. Your trusted transformation partner.

At Fujitsu, our dedicated Salesforce practice since 2003 is here to support you at every stage of your Salesforce journey, such as implementation, optimization, and maintenance, whether you're scaling existing solutions or seeking assistance to move forward. As a summit tier Salesforce consulting and implementation partner, we’re focused on helping you unlock the full potential of your investment by bridging the gap between your business goals, technology, and smart innovation. We call it “innovation at the speed of thought" - the value we deliver together with Salesforce, every day.

Leading the way in AI agent adoption

Fujitsu has built a strong partnership with Salesforce for over 20 years, contributing to improving the business value of its customers with a proven track record of over 1,000 implementations and its long-standing management capabilities. In recent years, Fujitsu has been applying AI agents to business situations with the aim of improving operational efficiency and customer satisfaction, and is working on internal practices that will enable the company to use Salesforce more powerfully and effectively.

Our approach to the solutions

Fujitsu Salesforce approach

Fujitsu prioritizes rapid, agile development combined with rigorous quality assurance to enable faster implementations and seamless user adoption. Our approach is driven by one purpose: delivering fast, accurate, and cost-effective Salesforce solutions that truly delight our customers.

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Industry-focused offerings

Fujitsu specializes in high-impact industries, including Retail, Manufacturing, and Financial Services, combining deep sector expertise with a global team of certified Salesforce consultants who are dedicated to driving innovation and sustainable growth for our clients.

In today’s converging industries, new revenue opportunities are emerging faster than ever. The Salesforce platform is purpose-built for this dynamic landscape, offering powerful out-of-the-box capabilities, enhanced by targeted accelerators or fully tailored solutions that meet each client’s unique needs.

Customer stories

Optimizing bid management efficiency: A Salesforce-driven approach for enhanced pipeline management

The world’s largest HVAC&R manufacturer struggled with low Salesforce adoption in its Equipment Sales Bid & Specifications process due to poor usability and inconsistent sales processes. Sales representatives faced inefficiencies from complex navigation, fragmented document management, and limited pipeline visibility.

Revolutionizing customer support: Leveraging Salesforce service AI to enhance service efficiency and customer satisfaction

Fujitsu sought to optimize service operations by enhancing agent productivity, improving customer experiences, and automating processes using AI.

Streamlining operations through Salesforce application management services

A global industrial automation and digital transformation company sought to maximize their Salesforce investment, reduce the cost of support and increase efficiency while providing continuous support, optimization, and innovation
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