Pfizer
Getting medicines to market faster
Supporting Pfizer CentreOne’s business growth and speed of innovation by combining Fujitsu consulting expertise and knowledge with Salesforce technology.
Challenges
Pfizer CentreOne® helps companies bring medicines to market and change the lives of patients. But disconnected and manual processes were preventing the organization from helping their customers to bring new and innovative products to market.
Solutions
Fujitsu was engaged to increase efficiency through process innovation and automation. The project involved two phases which together provided an open, collaborative approach to designing a solution that would achieve their intended outcomes.
Outcomes
- Achieve around 60% sales operation efficiency increases through automation
- Operational excellence through eliminating manual business processes
- Improved data capture accuracy
"Fujitsu people are an absolute delight to work with. They take the time to get to know everybody on the team, and give you the opportunity to get to know them as well. And that’s important to us at Pfizer CentreOne."
Thomas P Wilson, Global Business Development Lead, Pfizer CentreOne
