Join us at ServiceNow knowledge 2026
Autonomous by Design.
Proven in Industry.
Delivered at Scale
May 5-7, 2026
The Venetian, Las Vegas
Booth #3405
Where You and AI Get to Work — With ServiceNow’s Most Awarded Partner
As a proud sponsor of ServiceNow Knowledge, Fujitsu invites you to experience how AI is driving real business outcomes. Through our Autonomous by Design approach, we combine the power of the Now Platform® with deep industry expertise to deliver proven solutions at scale, helping organizations turn AI into autonomous enterprise performance. Recognized as ServiceNow’s most awarded partner, including five Partner Awards in 2026, we bring innovation you can trust.
Autonomous by Design. Proven in Industry. Delivered at Scale.
From retail, where we run mission-critical environments globally, to Continuous Enterprise Advantage (CASE) that protects and maximizes ServiceNow investments, to Autonomous IT powering intelligent, orchestrated enterprise performance, Fujitsu helps organizations scale AI with confidence.
Join our customer sessions, meet us at the booth to explore our latest innovations, or book time with our experts to see how we can accelerate your transformation. Visit us at booth #3405
Innovation at scale showcase
Combining deep operational expertise, ServiceNow AI workflows, GK store platforms, and Fujitsu Spatial Robotics, we connect store operations with enterprise systems—turning real-time signals into autonomous actions that modernize retail estates and improve measurable margin performance.
Don’t miss out on our knowledge-packed speaking sessions
Modernise Safety: Australia’s Largest Bank Cuts Incident Reporting Time by 35 Percent
Tuesday, May 5 Time: 12:00 PM - 12:30 PM
Speakers:
Farah Shamim
Principal Consultant Fujitsu
Saraa Chalak
Product Owner - HR ServiceNow Commonwealth Bank Of Australia
66 Percent Less Emails, 99 Percent Faster Fulfilment: Inside Resideo’s Agentless Desk
Tuesday, May 5 Time: 1:30 PM - 1:45 PM
Speakers:
Patrick Girtz
Global IT Service Delivery & Workplace Operations - Resideo Technologies
CX/EX Innovation Through Omnichannel Integration: NTT DOCOMO’s Challenge
Tuesday, May 5
Time: 3:00 PM - 3:30 PM PDT
Speakers:
Takeyasu Nishimoto
Assistant Manager - NTT DOCOMO ,INC.
Speakers:
Rina Okubo
IT Architect - NTT DOCOMO ,INC
Aligning Enterprise Transformation: Scaling Intentionally, Not Reactively
Wednesday, May 6
Time: 12:30 PM - 1:00 PM
Speakers:
Jimmie Price
IT Project Manager - Westlake
Speakers:
Tej Hemantharaj
Director - Technology, Innovation & AI – Fujitsu
Fujitsu’s AI-Driven Challenge to Transform the Next-Generation Service Desk
Wednesday, May 6
Time: 1:30 PM - 2:00 PM
Speakers:
Haruka Wakamatsu
Manager -Fujitsu
Speakers:
Sayaka Ichinohe
Developer - Fujitsu Ltd
Zero-Touch Threat Response: How AI Agents in ServiceNow Redefine Cyber Defense
Wednesday, May 6
Time: 3:30 PM - 4:00 PM
Speakers:
Arkadyuti Majumder
Sr. Solution Architect- Fujitsu
Speakers:
Nayan Mahato
Senior Solution Architect – Fujitsu
Sushi Samba evening reception
Sign up and secure your space at our customer reception for an unforgettable evening of networking and gourmet flavors at Sushi Samba. Indulge in a unique fusion of Japanese, Brazilian, and Peruvian canapés and drinks while connecting with industry peers in one of Vegas’ most iconic venues.
The most awarded partner in 2026
ServiceNow Knowledge is where organizations explore how AI, data, and workflows come together to transform business operations.
Every transformation starts with your industry challenge and your vision.
Together with ServiceNow, Fujitsu brings this vision to life — delivering award-winning solutions that help customers operationalize AI across the enterprise.
Meet and talk to our experts, join our sessions, and experience our technologies.
We can’t wait to see you at ServiceNow Knowledge. Booth #3405