Agentic Workplace
Your line of sight to agentic IT transformation

Where agentic AI orchestrates a productive workforce

At the heart of the agentic workplace is AI orchestration. It brings together three pillars of the modern workplace: people, AI agents and intelligent devices, into a connected ecosystem. By coordinating actions across these pillars, AI orchestration enables proactive support, autonomous issue resolution, and a more responsive employee experience.

Employees can stay focused while AI agents and intelligent devices operate seamlessly in the background, anticipating needs, resolving issues before they disrupt productivity, and keeping work moving without interruption.

Designing workplaces for the era of agentic AI

Organizations need environments that support how employees work today. This means rethinking employee experiences, support models, and services to help people work more intuitively.

In this podcast, we explore how AI-ready workplaces can improve productivity and growth. Watch to learn how people and AI can work together seamlessly at scale.

Our approach

Employees collaborating in a frictionless digital workplace designed around people and productivity.

Delivering a frictionless human-centric digital experience

Fujitsu’s approach centers on transforming IT from end-user services and asset management to digital workplace services and an agentic workplace model that protects and accelerates the flow of work. By giving IT deeper visibility, choice, and control across business functions and employee roles, we deliver services tailored to individual and business needs.

This proactive, context-aware approach helps employees stay productive by resolving issues autonomously before they disrupt work—delivering a frictionless, human-centric digital experience. 

Customer stories

City of Lahti

The City of Lahti is systematically adopting AI through piloting and testing Microsoft 365 Copilot.
Aerial view of the City of Lahti, showcasing its adoption of AI and Microsoft 365 Copilot to support workplace transformation.

Australia Post

Australia Post now uses 8 service centre workers to support its workforce, creating meaningful social impact and driving digital inclusion.
Employees showing how workplace support services drive inclusion and improve employee experiences.

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