The emerging role of Generative AI in learning & development
Technology News | 2024-03-22
5 minute read
Introduction
In today's increasingly unpredictable and rapidly changing business environment organizations need the capability to rapidly upskill and reskill their workforces to take advantage of emerging technology and the latest business practices to maintaining their competitiveness.
As in so many other fields AI (Artificial Intelligence) and in particular Generative AI is also transforming learning and development enabling organizations to deliver more personalized, adaptive and effective learning and development programs, that can cater to the unique needs and learning styles of individual employees.
Let us look at a few of the emerging ways AI and Generative AI will transform learning and development in the next few years.
1. Personalized Learning Paths
AI can be used to analyze individual employee learning and development needs based on factors such as personal performance, Job role, skills, career aspirations and preferred learning style to develop personalized learning and development paths.
This ensures that employees receive training content that is aligned with their specific needs and helps them acquire rapidly and effectively the skills necessary for their role and enables organizations to support them in the learning and development needed to help achieve their personal career aspirations.
This not only help organizations achieve their learning and development goals but also helps them increase employee retention and satisfaction by supporting employee career aspirations.
More on Personalized Learning Paths:
2. Adaptive Learning Platforms
AI powered adaptive learning platforms help organisations optimizes learning efficiency and effectiveness by analyzing individual employees progress during training and then dynamically adjusts the content and pace of the training based on their progress and retention.
This approach optimizes learning efficiency by focusing individuals training on areas where training is most needed by that individual. Adaptive learning platforms learn the style of training that is most effective for training an individual and incorporates this into future training programs.
More on Adaptive Learning Platforms:
3. Intelligent Recommendation and Tutoring Systems
Generative AI powered intelligent tutoring systems provides employees with real-time feedback and guidance at the point of need to help them with learning and development.
By providing students with immediate feedback, answering students’ questions, and guiding them through the learning process, learning outcomes can be improved and sections of training programs that require improvement can easily be identified.
Training retention is a significant issue for organizations. After training, training retention levels quickly decline if the training is not regularly used. Over time this decline degrades the ability of individuals to perform the trained tasks accurately, efficiently and safely. Intelligent tutoring systems can help address this issue, by providing individual employee micro reinforcement training and support at the point of need helping to address training retention decline.
Emerging technology such as XR headsets and glasses are making it easier for organizations to deliver training and support at the point of need.
More on Intelligent Recommendation and Tutoring Systems:
