Schneider Electric accelerates its digital and sustainability journey with Fujitsu
Establishing a single pane of glass view of IT
Fujitsu partnered with Schneider Electric to deliver the world's then largest ServiceNow ITOM deployment, aiming to improve global visibility into thousands of applications spread across multiple data centers.
Fujitsu was the natural choice because they demonstrated the hunger to be a part of our ServiceNow journey and help us define and gather a single pane of glass view for our IT landscape.
Panindhar Debur
IT Director, Schneider Electric
The world’s then largest ServiceNow ITOM deployment
Schneider Electric needed global visibility into more than 4,000 applications spread across 320+ data centers on over 10,000 servers to reduce outages and risk.
Schneider Electric accelerated its digital and sustainability journey with Fujitsu to deliver the world’s then largest ServiceNow ITOM deployment. It achieved 90% ticket accuracy and 50% reduction in resolution time within the first year, all while consolidating the view of all infrastructure and services in over 100 countries.
How Fujitsu helped Schneider Electric meet their goals
ServiceNow
Schneider Electric partnered with Fujitsu to boost operational resilience across their global operations, leveraging our consolidated expertise to implement a tailored ServiceNow ITOM solution.
Sustainability
Schneider Electric accelerated its sustainability journey by partnering with us to drive its Green IT initiatives. The goal for the first year was to reduce carbon emissions by 5%, but achieved 36%!
User Experience
A game changer for Schneider Electric, who significantly improved ticket accuracy and reduction in resolution time, which can be enhanced even further through AI operations and cloud provisioning.
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Maximizing what’s possible with Fujitsu and ServiceNow
We combine our knowledge of ServiceNow and your business to help you to integrate systems and data, create smart digital workflows, deliver multi-channel.
